Engineering Support Supervisor

Position Description

Tacoma Power’s Transmission & Distribution (T&D) section is looking for an Engineering Support Supervisor to provide leadership within the Engineering Products and Services team.

This position directs, supervises, and evaluates the day-to day activities of personnel responsible for prioritizing improvements to the GIS product; managing the backlog of GIS data, mapping, and drawing updates from work orders and other sources, including service points, pole attachments, and connection objects for advancement to the Outage Management System; responding to PDRs related to GIS data and/or mapping products; and generating specialty mapping products and GIS data queries. The staff supervised provide critical support to operations, asset management, joint use permitting, and engineering personnel, and the data and products owned and managed by the supervised work group are essential to the safe, reliable and affordable construction, maintenance, and operation of Tacoma Power’s electric utility transmission and distribution system.

Responsibilities Include:
Supervision & Leadership

• Lead, direct, and evaluate engineering technicians and analysts responsible for maintaining and improving GIS data, maps, and drawings.
• Facilitate staff meetings and participate as part of the T&D Engineering leadership team.
• Serve as GIS Data Owner and act as a sponsor on GIS and AutoCAD standards committees.
• Oversee contractors and augmented resources; support contractor selection and manage contracts as needed.

GIS Data Quality, Service Levels & Process Improvements

• Manage backlog of GIS data updates from work orders, service points, pole attachments, and other sources.
• Negotiate and define service levels for data accuracy and timeliness; deploy appropriate tools and processes to meet expectations.
• Develop and refine SOPs, performance metrics, and workflows related to GIS data management and drawing production.
• Identify customer needs (e.g., Asset Management, Line Operations, Locators) and manage expectations through clear communication.

Personnel Management

• Communicate performance expectations and provide coaching, feedback, and growth opportunities to staff.
• Form hiring panels, conduct interviews, recommend hiring decisions, and onboard new staff.
• Conduct probationary reviews and ongoing one-on-one meetings.

Workload & Resource Management

• Coordinate staffing, cross-training, and resource allocation within Engineering Products & Services to meet business priorities.
• Assign projects and general areas of responsibility to engineering technicians and analysts.
• Review and approve staff leave requests and telework agreements and manage scheduling.

Financial Stewardship

• Advise on cost center Operations & Maintenance budget development and propose detailed cost-element recommendations.
• Monitor budget performance and prepare spending projections.
• Review and approve overtime, time entry, and travel expenses within authority; recommend travel authorizations.
• Approve purchases within delegated authority.

Qualifications

Minimum Education*
Bachelor's degree in GIS, engineering, planning or directly related field

Minimum Experience
5 years of directly related experience in providing support functions to engineers including 1 year prior at senior, lead and/or supervisory level

*Relevant education and experience may substitute for one another on a year-for-year basis

Selection Process & Supplemental Information

Apply

All interested individuals mustapply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position.

Appointment is subject to references and passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 483.

A Commitment to Equity & Diversity
At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table.

Compensation & Benefits
Pay Details:
Annual Salary $132,995.20 - $161,657.60

Employee Benefits | City of Tacoma

Get Assistance

For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement.

For technical difficulties using the Neogov system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.

Communication with the City of Tacoma

We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

Closing Date/Time: 6/15/2026 4:00 PM Pacific

• 

• City of Tacoma

• 253-591-5400

Show more