Utility Supervisor

Water Department - Water Dist. - Pipeline Division
Location: 2409 E 18th St
Salary Range: $27.80-$41.70 per hour

Schedule: Friday-Monday, 7:00 a.m.-5:30 p.m.
Application Deadline: June 08, 2026


Responsibilities

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What you'll do

• Provides field supervision for several Pipeline and Water Service crews engaged in maintenance and limited construction.
• Locates mains, valves, and curb boxes, as well as checks hydrants, valves, services, and mains for leaks.
• Receives requests for emergency and other unscheduled work and arranges for work completion.
• Instructs employees and crews in usual and new methods of work and equipment usage.
• Submits required reports and works with employees to resolve any complaints or grievances.
• Completes employees' annual service ratings and coaches employees on a quarterly basis to ensure performance goals are met.
• Ensures that all crew members are following safety guidelines, i.e., confined spaces, excavation safety, and traffic control safety.

What success looks like

• Crews complete maintenance and repair work efficiently, safely, and on schedule
• Emergency and unscheduled work is handled quickly with minimal service disruptions
• Team members improve performance through consistent coaching and clear expectations
• Safety standards are consistently followed with zero preventable incidents
• System issues such as leaks or failures are identified and resolved early

What you get

• Stable, essential work that supports public infrastructure and community health
• Leadership experience with opportunities to grow into higher-level management roles
• Ongoing skill development in water system operations and compliance
• Consistent, team-oriented work environment
• Opportunity to build expertise in safety, training, and workforce development

Why this role matters
Water systems are critical to daily life. In this role, you ensure crews maintain safe, reliable service for the community while leading with accountability and strong operational standards. Your leadership directly impacts public safety, infrastructure reliability, and team performance.
What you'll bring

• Experience leading crews or teams in utility, construction, or field operations
• Strong understanding of safety practices, especially confined space, excavation, and traffic control safety
• Ability to coordinate emergency and routine work while keeping crews organized and productive
• Clear communication skills for coaching, reporting, and resolving employee concerns
• Ability to manage performance, provide feedback, and support employee development

Qualifications

REQUIRES:

• High school graduation and 5 years in Water or Sewer Construction and maintenance work.
• Must possess a valid state-issued driver's license in accordance with the City of KCMO policies.
• Must possess a valid CDL issued by the state of MO prior to the end of the employees probationary period as determined by the department.
• May be required to possess at least one of the certifications listed below that is applicable to the employee's work area within 6 months of moving into this job classification:
  • Distribution System Level II (DS-II) License with the State of Missouri;
  • Wastewater Collections system level B certification with the State of Missouri;
  • Backflow Certification;
  • Meter Repair or Testing Certification;
  • or National Green Infrastructure Certification Program (NGICP).
• Preference given to applicants who possess the Distribution System Level II and/or Distribution System Level III license with the state of Missouri Department of Natural Resources.

Other Information

Military veterans encouraged to apply

Why You'll Love Working with Us - Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you're with us.

Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Life's Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance
Get reimbursed for eligible education expenses-invest in your future while you work.

Income Protection
Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.

Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?
Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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• City of Kansas City

• 816-513-1903

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