Court Services Assistant I - Continuous

Salary: $3,672.00 - $4,919.00 Monthly
Location : Main Courthouse, Redding, CA
Job Type: Regular, Full-Time
Job Number: 2026-801 Continuous 03/2026
Department: Not Identified At This Time
Opening Date: 03/25/2026
Closing Date: Continuous

Starting Hourly Rate as CSA I: $21.1840

Hourly Rate at Six Months of Service as CSA I: $22.2429Hourly Rate after Promotion to CSA II (typically 12 months of employment): $23.3553Hourly Rate after Promotion to CSA III (typically at the 2 years of employment): $25.7420 (CSA III Salary Range: $22.2370 - $28.3820)
POSITION SUMMARY:Under the supervision of a Court Services Manager or Court Services Supervisor, a Court Services Assistant performs specialized duties in support of Court operations including processing legal documents, performing specialized accounting duties, pursuing and securing payment of receivables and delinquent accounts, preparing minutes of Court proceedings, assisting attorneys and litigants, processing judicial decisions, and other recordkeeping duties.

The Court Services Assistant is a three level series distinguished primarily by the complexity of work, level of independent judgment, and action and application of technical knowledge.Court Services Assistant I is the entry level in the series. A CSA I initially works under close supervision performing a variety of general clerical duties associated with one segment of Court operations while learning to apply specialized court/legal practices and procedures applicable to assigned work unit(s). As a CSA I develops knowledge and proficiency, a wider variety of duties are assigned and they are allowed to work more independently. Almost all new or unusual situations are referred to senior staff for assistance.Court Services Assistant II is the journey level of the series. A CSA II is expected to perform the full range of specialized clerical duties in support of assigned Court operations and must exercise independent judgment and action within established criteria. New or unusual situations are frequently referred to senior staff.Court Services Assistant III is the advanced journey level in the series, providing technical expertise to operational service units within the Superior Court and may regularly be assigned some courtroom clerk duties. Incumbents perform the full range of specialized clerical duties and provide technical assistance in the more complex assignments. A CSA III will exercise considerable independent judgment and action within defined criteria.
EXAMPLE OF DUTIES

• Assist the public on the phone or in person in the use of Court forms, document filing procedures, jury services procedures, and other such matters requiring the application of technical, legal, and judicial procedures and practices.
• Receive, examine, and file legal documents; prepare and maintain case files.
• Review case files for readiness of a hearing or trial; prepare and distribute calendars; maintain trial status and availability of courtrooms.
• Prepare and/or issue warrants, writs, orders, abstracts, and other official documents on behalf of the Court.
• Enter traffic, municipal code, and county code violation citations.
• Recall warrants, exonerate bail, prepare judgments, dismissals, or seal cases pursuant to Court order.
• Compute, receive, and post payments, bail, fines, and fees; compute penalty assessments; enter bail and trust monies; and keep various financial and statistical records.
• Process claims, invoices, purchase orders, payments, and warrants; verify, balance, and adjust accounts and records; and posts, tally, and reconcile account records.

QUALIFICATIONS/REQUIREMENTS
Court Services Assistant I

One year of general clerical, accounting, or collections experience that provides knowledge of general office procedures or any combination of training and experience that provides the desired knowledge and abilities.
Court Services Assistant II

Successful completion of a one (1) year probationary term as a CSA I, or a minimum of one (1) year experience in a California Court at a level comparable to Court Services Assistant I.
Court Services Assistant III

Successful completion of a one (1) year probationary term as a CSA II.

Knowledge of:

• Public information and communication techniques
• Office practices, procedures, and equipment
• Record keeping principles, techniques, and filing systems
• Customer services skills
• Methods of locating and verifying information using source documents
• Document preparation
• Business English, spelling, and basic mathematics.

Ability to:

• Communicate effectively, both orally and in writing
• Follow oral and written directions
• Learn office rules, methods, and policies
• Make arithmetical calculations with speed and accuracy
• Operate computer, calculator, and other standard office equipment
• Learn to perform clerical, accounting, and collection activities
• Accurately prepare basic financial and statistical summaries and reports
• Collect delinquent fees and fines
• Input data into various automated financial programs
• Demonstrate tact and diplomacy when dealing with the public, other law and justice agencies, and fellow employees.

APPLICATION AND SELECTION INFORMATION
Carefully complete your application and supplemental questions.

• Complete all requested information fully.
• Incomplete applications will not be processed and your application will be rejected if you write statements such as "See/Refer to Resume" or "See Attached."
• It is important that your application show all the relevant education and experience you possess.
• Minimum requirements must be met at the time of filing.
• If you held multiple positions with the same employer, please list each job title and duties separately.
• The Work Experience portion of your application profile should account for all employment within the last 10 years, including your current or most recent position. Include U.S. Military Service, self-employment, and relevant unpaid volunteer work.
• Explain gaps between any employment periods by way of a separate attachment to the application.

Incomplete application materials, false statements, omission of a material fact, or partial information will result in disqualification.
A cover letter and resume are encouraged, but are not accepted as a replacement for your application.
If you submit multiple applications, ONLY your most recent application and attachments will be considered.
A qualifications appraisal committee will review applications and requested materials, and only the best-qualified candidates will be invited to test and interview for this position.
Meeting the announced requirements does not guarantee inclusion into the selection process. All correspondence regarding the selection process is sent via email.
The Court reserves the right to modify the selection/examination process at its discretion.
Shasta County Superior Court is an Equal Opportunity Employer.

Arrangements may be made to accommodate applicants with disabilities by informing Human Resources in writing or by telephone at the time of application.
Health Benefits: The Court offers medical, dental, and vision insurance coverage to full-time employees and their dependents, and provides a generous contribution to these insurance benefits. Employees who "opt-out" of the medical plan may be eligible to receive a monthly stipend.

Life and Disability Insurance: The Court provides a paid basic term life insurance plan for full-time employees, and also offers optional supplemental term life and dependent life insurance and disability policies that the employee may purchase.

Holidays: Full-time employees receive 14 paid holidays per year.

Vacation: Full- time employees accrue 10 days for the first three 3 years of service; 15 days 4-9 years; 17 days 10-15 years; and 20 days after 16 years of service.

Sick Leave: Full-time employees accrue 12 days per year. Upon retirement and to the extent allowed by law, unused and unpaid sick leave may be converted to service time for retirement credit. All other employees will accrue sick leave in accordance with the Paid Sick Leave Law under the Healthy Workplace Healthy Family Act of 2014 (AB 1511).

Flexible Spending Plans: Full-time employees are eligible to participate in a voluntary health care or dependent care flexible spending account. The maximum contribution limits are equal to the statutory contribution limits determined by the IRS.

Retirement: Court employees, meeting membership eligibility requirements, participate in a defined-benefit pension plan through the California Public Employees' Retirement System (CalPERS). Retirement benefit formulas and employee contribution rates are determined by whether the employee had prior CalPERS membership.

Deferred Compensation Plan: Full-time employees may participate in a voluntary 457 deferred compensation plan; paid 100% by the employee. Eligibility for employer-matching is determined by classification.
01

How many years of experience do you have using general computer programs in a professional or education setting (e.g., Microsoft Word, Excel, Outlook, or other POS systems)?

• None
• Less than 1 year
• More than 1 year

02

How many years of experience do you possess in providing customer service (in person, by phone, or by email)?

• None
• Less than 1 year
• More than 1 year

03

How many words per minute do you type?

• Under 35 wpm
• 35 - 44 wpm
• 45 - 59 wpm
• 60+ wpm

Required Question

Salary: $3,672.00 - $4,919.00 Monthly
Location : Main Courthouse, Redding, CA
Job Type: Regular, Full-Time
Job Number: 2026-801 Continuous 03/2026
Department: Not Identified At This Time
Opening Date: 03/25/2026
Closing Date: Continuous

Starting Hourly Rate as CSA I: $21.1840

Hourly Rate at Six Months of Service as CSA I: $22.2429Hourly Rate after Promotion to CSA II (typically 12 months of employment): $23.3553Hourly Rate after Promotion to CSA III (typically at the 2 years of employment): $25.7420 (CSA III Salary Range: $22.2370 - $28.3820)
POSITION SUMMARY:Under the supervision of a Court Services Manager or Court Services Supervisor, a Court Services Assistant performs specialized duties in support of Court operations including processing legal documents, performing specialized accounting duties, pursuing and securing payment of receivables and delinquent accounts, preparing minutes of Court proceedings, assisting attorneys and litigants, processing judicial decisions, and other recordkeeping duties.

The Court Services Assistant is a three level series distinguished primarily by the complexity of work, level of independent judgment, and action and application of technical knowledge.Court Services Assistant I is the entry level in the series. A CSA I initially works under close supervision performing a variety of general clerical duties associated with one segment of Court operations while learning to apply specialized court/legal practices and procedures applicable to assigned work unit(s). As a CSA I develops knowledge and proficiency, a wider variety of duties are assigned and they are allowed to work more independently. Almost all new or unusual situations are referred to senior staff for assistance.Court Services Assistant II is the journey level of the series. A CSA II is expected to perform the full range of specialized clerical duties in support of assigned Court operations and must exercise independent judgment and action within established criteria. New or unusual situations are frequently referred to senior staff.Court Services Assistant III is the advanced journey level in the series, providing technical expertise to operational service units within the Superior Court and may regularly be assigned some courtroom clerk duties. Incumbents perform the full range of specialized clerical duties and provide technical assistance in the more complex assignments. A CSA III will exercise considerable independent judgment and action within defined criteria.
EXAMPLE OF DUTIES

• Assist the public on the phone or in person in the use of Court forms, document filing procedures, jury services procedures, and other such matters requiring the application of technical, legal, and judicial procedures and practices.
• Receive, examine, and file legal documents; prepare and maintain case files.
• Review case files for readiness of a hearing or trial; prepare and distribute calendars; maintain trial status and availability of courtrooms.
• Prepare and/or issue warrants, writs, orders, abstracts, and other official documents on behalf of the Court.
• Enter traffic, municipal code, and county code violation citations.
• Recall warrants, exonerate bail, prepare judgments, dismissals, or seal cases pursuant to Court order.
• Compute, receive, and post payments, bail, fines, and fees; compute penalty assessments; enter bail and trust monies; and keep various financial and statistical records.
• Process claims, invoices, purchase orders, payments, and warrants; verify, balance, and adjust accounts and records; and posts, tally, and reconcile account records.

QUALIFICATIONS/REQUIREMENTS
Court Services Assistant I

One year of general clerical, accounting, or collections experience that provides knowledge of general office procedures or any combination of training and experience that provides the desired knowledge and abilities.
Court Services Assistant II

Successful completion of a one (1) year probationary term as a CSA I, or a minimum of one (1) year experience in a California Court at a level comparable to Court Services Assistant I.
Court Services Assistant III

Successful completion of a one (1) year probationary term as a CSA II.

Knowledge of:

• Public information and communication techniques
• Office practices, procedures, and equipment
• Record keeping principles, techniques, and filing systems
• Customer services skills
• Methods of locating and verifying information using source documents
• Document preparation
• Business English, spelling, and basic mathematics.

Ability to:

• Communicate effectively, both orally and in writing
• Follow oral and written directions
• Learn office rules, methods, and policies
• Make arithmetical calculations with speed and accuracy
• Operate computer, calculator, and other standard office equipment
• Learn to perform clerical, accounting, and collection activities
• Accurately prepare basic financial and statistical summaries and reports
• Collect delinquent fees and fines
• Input data into various automated financial programs
• Demonstrate tact and diplomacy when dealing with the public, other law and justice agencies, and fellow employees.

APPLICATION AND SELECTION INFORMATION
Carefully complete your application and supplemental questions.

• Complete all requested information fully.
• Incomplete applications will not be processed and your application will be rejected if you write statements such as "See/Refer to Resume" or "See Attached."
• It is important that your application show all the relevant education and experience you possess.
• Minimum requirements must be met at the time of filing.
• If you held multiple positions with the same employer, please list each job title and duties separately.
• The Work Experience portion of your application profile should account for all employment within the last 10 years, including your current or most recent position. Include U.S. Military Service, self-employment, and relevant unpaid volunteer work.
• Explain gaps between any employment periods by way of a separate attachment to the application.

Incomplete application materials, false statements, omission of a material fact, or partial information will result in disqualification.
A cover letter and resume are encouraged, but are not accepted as a replacement for your application.
If you submit multiple applications, ONLY your most recent application and attachments will be considered.
A qualifications appraisal committee will review applications and requested materials, and only the best-qualified candidates will be invited to test and interview for this position.
Meeting the announced requirements does not guarantee inclusion into the selection process. All correspondence regarding the selection process is sent via email.
The Court reserves the right to modify the selection/examination process at its discretion.
Shasta County Superior Court is an Equal Opportunity Employer.

Arrangements may be made to accommodate applicants with disabilities by informing Human Resources in writing or by telephone at the time of application.
Health Benefits: The Court offers medical, dental, and vision insurance coverage to full-time employees and their dependents, and provides a generous contribution to these insurance benefits. Employees who "opt-out" of the medical plan may be eligible to receive a monthly stipend.

Life and Disability Insurance: The Court provides a paid basic term life insurance plan for full-time employees, and also offers optional supplemental term life and dependent life insurance and disability policies that the employee may purchase.

Holidays: Full-time employees receive 14 paid holidays per year.

Vacation: Full- time employees accrue 10 days for the first three 3 years of service; 15 days 4-9 years; 17 days 10-15 years; and 20 days after 16 years of service.

Sick Leave: Full-time employees accrue 12 days per year. Upon retirement and to the extent allowed by law, unused and unpaid sick leave may be converted to service time for retirement credit. All other employees will accrue sick leave in accordance with the Paid Sick Leave Law under the Healthy Workplace Healthy Family Act of 2014 (AB 1511).

Flexible Spending Plans: Full-time employees are eligible to participate in a voluntary health care or dependent care flexible spending account. The maximum contribution limits are equal to the statutory contribution limits determined by the IRS.

Retirement: Court employees, meeting membership eligibility requirements, participate in a defined-benefit pension plan through the California Public Employees' Retirement System (CalPERS). Retirement benefit formulas and employee contribution rates are determined by whether the employee had prior CalPERS membership.

Deferred Compensation Plan: Full-time employees may participate in a voluntary 457 deferred compensation plan; paid 100% by the employee. Eligibility for employer-matching is determined by classification.
01

How many years of experience do you have using general computer programs in a professional or education setting (e.g., Microsoft Word, Excel, Outlook, or other POS systems)?

• None
• Less than 1 year
• More than 1 year

02

How many years of experience do you possess in providing customer service (in person, by phone, or by email)?

• None
• Less than 1 year
• More than 1 year

03

How many words per minute do you type?

• Under 35 wpm
• 35 - 44 wpm
• 45 - 59 wpm
• 60+ wpm

Required Question

• 

• Government Careers

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