SURVEILLANCE AGENT

Hollywood Casino at Toledo
Toledo, Ohio 43614 United States  View Map
Posted: Jun 03, 2026
  • Full Time
  • Public Safety
  • Summary

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

    We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkersdriven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

    Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

    Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

    WE LOVE OUR WORK.

    • Observing and reporting any and all gaming violations and/or thefts of company property
    • Operating monitor room equipment, including basic computer functions
    • Participating in court actions relating to gaming violations
    • Learning and using two card count system
    • Learning all games in use and all procedures and cheating indicators of such games
    • Writing proper reports as needed in a timely manner
    • Responding to surveillance supervision and gaming control requests
    • Responding to requests of all other departments when necessary
    BRING US YOUR BEST.
    • High school diploma or equivalent
    • Ability to perform basic mathematical and computer functions
    • Must be proficient in Microsoft applications (Excel, Access, Word)
    • Knowledge of different table games
    • Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision
    • Ability to effectively and efficiently move around all work areas
    • The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience
    • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces


    STAY IN THE GAME. FOLLOW US.

    We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

    We're changing entertainment. Follow us.

    Equal Opportunity Employer
  • Job Description

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

    We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkersdriven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

    Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

    Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

    WE LOVE OUR WORK.

    • Observing and reporting any and all gaming violations and/or thefts of company property
    • Operating monitor room equipment, including basic computer functions
    • Participating in court actions relating to gaming violations
    • Learning and using two card count system
    • Learning all games in use and all procedures and cheating indicators of such games
    • Writing proper reports as needed in a timely manner
    • Responding to surveillance supervision and gaming control requests
    • Responding to requests of all other departments when necessary
    BRING US YOUR BEST.
    • High school diploma or equivalent
    • Ability to perform basic mathematical and computer functions
    • Must be proficient in Microsoft applications (Excel, Access, Word)
    • Knowledge of different table games
    • Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision
    • Ability to effectively and efficiently move around all work areas
    • The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience
    • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces


    STAY IN THE GAME. FOLLOW US.

    We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

    We're changing entertainment. Follow us.

    Equal Opportunity Employer
  • ABOUT THE COMPANY

    • Government Careers
    • Government Careers

    Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.

    Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

    Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

    Show more

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