Patient Transporter - Dispatcher

Memorial Hermann Health System
Cypress, Texas 77410 United States  View Map
Posted: Jun 03, 2026
  • Full Time
  • Dispatch and Telecommunications
  • Public Safety
  • Summary

    Dispatcher

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

    Position responsible for receiving and dispatching all requests for assistance or service provided by area of assignment. The Dispatcher will be responsible for managing transportation assignments as well as transporting patients.

    Monday - Friday 7:30 am - 4:00 pm

    Memorial Hermann Cypress Hospital

    27800 Northwest Fwy, Cypress, TX 77433

    Job Description

    Minimum Qualifications

    Education: High School graduate or GED

    Licenses/Certifications: For security dispatchers ability to be registered with the Texas Private Security Board within 14 days of hire date

    Experience / Knowledge / Skills:

    • One (1) year experience as a dispatcher/scheduler
    • Ability to effectively communicate and follow oral and written instructions
    • Basic computer skills required

    Principal Accountabilities

    • Disseminates information received via telephone, radio, from persons, alarms or as observed on CCTV.
    • Prioritizes and assigns calls according to the urgency of the call and the expertise of the personnel available.
    • Maintains computerized logs and records, produces spreadsheets and reports as necessary.
    • Ensures safe care to patients, adhering to policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
    • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
    • Other duties as assigned.
  • Job Description

    Dispatcher

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

    Position responsible for receiving and dispatching all requests for assistance or service provided by area of assignment. The Dispatcher will be responsible for managing transportation assignments as well as transporting patients.

    Monday - Friday 7:30 am - 4:00 pm

    Memorial Hermann Cypress Hospital

    27800 Northwest Fwy, Cypress, TX 77433

    Job Description

    Minimum Qualifications

    Education: High School graduate or GED

    Licenses/Certifications: For security dispatchers ability to be registered with the Texas Private Security Board within 14 days of hire date

    Experience / Knowledge / Skills:

    • One (1) year experience as a dispatcher/scheduler
    • Ability to effectively communicate and follow oral and written instructions
    • Basic computer skills required

    Principal Accountabilities

    • Disseminates information received via telephone, radio, from persons, alarms or as observed on CCTV.
    • Prioritizes and assigns calls according to the urgency of the call and the expertise of the personnel available.
    • Maintains computerized logs and records, produces spreadsheets and reports as necessary.
    • Ensures safe care to patients, adhering to policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
    • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
    • Other duties as assigned.
  • ABOUT THE COMPANY

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