Residential Surveillance Agent

Residential Surveillance Agent

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Residential Surveillance Agent, assigned to a specific client, will conduct armed counter surveillance activities at multiple residences of high-profile principles. The Agent utilizes executive protection skills and experience to appropriately identify, monitor, and investigate suspicious activity, escalate safety concerns, and complete accurate incident reports. The schedule is as follows: Sunday 6am-2pm, Monday 2pm-10pm, Thursday 10pm-6am, Friday 10pm-6am.

Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Conduct counter surveillance activities and secure residential perimeters.
• Identify, monitor, and report suspicious activity.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Communicate vulnerabilities or safety concerns in a timely manner.
• Respond to emergencies to ensure the safety of the client's executives.
• Identify and escalate equipment deficiencies/failures.
• All other duties, as assigned.

Qualifications

High School Diploma or GED with seven years of executive or residential protection, military service, and/or law enforcement experience. Requires TXDPS PST License Level 4, TX CCW, and First Aid and CPR certifications.

• Concierge-level customer service skills.
• Successful problem resolution skills.
• Able to complete thorough and accurate investigations and reports.
• Effective written and verbal communication skills.
• Able to carry out responsibilities with little supervision.
• Professional demeanor and appearance.
• Computer knowledge; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Rapid and effective decision-making during unusual or emergency situations.
• Frequent sitting, standing, and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Residential Surveillance Agent

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Residential Surveillance Agent, assigned to a specific client, will conduct armed counter surveillance activities at multiple residences of high-profile principles. The Agent utilizes executive protection skills and experience to appropriately identify, monitor, and investigate suspicious activity, escalate safety concerns, and complete accurate incident reports. The schedule is as follows: Sunday 6am-2pm, Monday 2pm-10pm, Thursday 10pm-6am, Friday 10pm-6am.

Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Conduct counter surveillance activities and secure residential perimeters.
• Identify, monitor, and report suspicious activity.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Communicate vulnerabilities or safety concerns in a timely manner.
• Respond to emergencies to ensure the safety of the client's executives.
• Identify and escalate equipment deficiencies/failures.
• All other duties, as assigned.

Qualifications

High School Diploma or GED with seven years of executive or residential protection, military service, and/or law enforcement experience. Requires TXDPS PST License Level 4, TX CCW, and First Aid and CPR certifications.

• Concierge-level customer service skills.
• Successful problem resolution skills.
• Able to complete thorough and accurate investigations and reports.
• Effective written and verbal communication skills.
• Able to carry out responsibilities with little supervision.
• Professional demeanor and appearance.
• Computer knowledge; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Rapid and effective decision-making during unusual or emergency situations.
• Frequent sitting, standing, and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

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