Product Support SME

Product Support SME

Overview

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

This role will support USAF acquisition logistics digital transformation utilizing cutting-edge technologies as well as streamlining and accelerating logistics processes using Agile methodologies. This client-facing position is full-time at Wright-Patterson AFB, OH working in a Sensitive Compartmented Information Facility (SCIF). This position cannot be worked remotely.

Responsibilities

Position Expectations:

• Perform all required responsibilities and duties in accordance with LMI policies
• Actively engage in your role, make informed decisions, be accountable for all outcomes, and be a positive influence and LMI ambassador
• Deliver exceptional service to internal and external clients, partners, and teammates
• Contribute to the programs and initiatives designed to advance company strategic priorities
• Advise and assist the Product Support Manager and his staff in developing and managing effective and affordable product support solutions across the weapon system's lifecycle to achieve outcomes that meet warfighters' needs by optimizing performance and minimizing total ownership costs
• Collaborate across various disciplines to ensure the operational readiness and cybersecurity of IT systems, in alignment with the overall product support strategy
• Travel in support of mission-critical tasks occasionally

Duties:

• Advise and assist Product Support Manager and his staff in:
  • Developing and implementing a comprehensive Product Support Strategy (PSS) within the Life Cycle Sustainment Plan (LCSP)
  • Ensuring the LCSP is informed by appropriate Product Support analysis planning including predictive analysis and modeling tools to improve material availability and reliability, and reduce operational and sustainment costs
  • Conducting Business Case Analysis (BCA) to validate the PSS and LCSP
  • Developing and implementing Product Support arrangements (PSAs) ensuring they are designed to achieve desired performance outcomes
  • Adjusting performance requirements and resource allocations across Product Support Integrators (PSI) and Product Support Providers (PSP) as necessary to optimize implementation of the PSS
  • Reviewing Product Support arrangements to ensure consistency with the overall PSS
  • Providing weapon system Product Support Subject Matter Expertise (SME) to the PSM
  • Coordinating with the Lead System Engineer and other stakeholders to leverage enterprise opportunities, predict performance outcomes, and manage risks effectively
  • Ensuring all sustainment requirements are included in Performance Work Statements (PWS) and Quality Assurance Surveillance Plans (QASP)
• Additional duties as assigned

Qualifications

Required Education, Experience, & Skills:

• Bachelor's degree in Business Administration, Engineering, Logistics, Supply Chain Management, or related field
• Minimum of 20 years of experience in Product Support management, logistics, or related fields within the Department of Defense (DoD)
• Strong knowledge of DoD acquisition processes, including DoDD 5000.01, DoDI 5000.02, and DoDI 5000.91
• Proven experience conducting market research, performing risk assessments, and developing/implementing comprehensive Product Support strategies
• Extensive experience in planning and/or implementing the 12 Integrated Product Support elements
• Strong leadership, analytical, organizational, and problem-solving skills
• Demonstrated ability to use MS Office Suite to include Word, PowerPoint, and Excel
• Superior communication skills, both oral and written
• High energy, enthusiasm, tact, and ability to effectively interact with senior Military, government and industry executives
• Ability to create and foster a cooperative work environment
• Self-directed, detail oriented in completing assigned tasks, able to adapt to changing work efforts and manage impact of shifting priorities
• Must be available for occasional travel
• Applicants must hold a current U.S. Government Top Secret clearance at minimum

Preferred Education, Experience, & Skills:

• Master's degree in Business Administration, Engineering, Logistics, Supply Chain Management, or related field
• 25+ years of experience in Product Support management, logistics, or related fields within the USAF
• Certification in Acquisition Logistics or related professional certifications
• Extensive experience working with PSMs, PSIs, and PSPs in the USAF environment
• Familiarity with Supply Chain Risk Management (SCRM) and Product Support life cycle management tools
• Experience in developing and executing strategies to maximize competition and small business participation within Product Support arrangements.
• Strong leadership skills with a proven ability to influence and work collaboratively with senior stakeholders and drive organizational change.

Targeted Salary Range: $130,000 - $160,000

Disclaimer:

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

#LI-SH1

Applicants must meet eligibility requirements for a U.S. Government security clearance. Only US Citizens are eligible for a security clearance. For this position, LMI will only consider applicants with security clearances or applicants who are eligible for security clearances, due to the nature of the work.

LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact accommodations@lmi.org
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Need help finding the right job?

Product Support SME

Overview

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

This role will support USAF acquisition logistics digital transformation utilizing cutting-edge technologies as well as streamlining and accelerating logistics processes using Agile methodologies. This client-facing position is full-time at Wright-Patterson AFB, OH working in a Sensitive Compartmented Information Facility (SCIF). This position cannot be worked remotely.

Responsibilities

Position Expectations:

• Perform all required responsibilities and duties in accordance with LMI policies
• Actively engage in your role, make informed decisions, be accountable for all outcomes, and be a positive influence and LMI ambassador
• Deliver exceptional service to internal and external clients, partners, and teammates
• Contribute to the programs and initiatives designed to advance company strategic priorities
• Advise and assist the Product Support Manager and his staff in developing and managing effective and affordable product support solutions across the weapon system's lifecycle to achieve outcomes that meet warfighters' needs by optimizing performance and minimizing total ownership costs
• Collaborate across various disciplines to ensure the operational readiness and cybersecurity of IT systems, in alignment with the overall product support strategy
• Travel in support of mission-critical tasks occasionally

Duties:

• Advise and assist Product Support Manager and his staff in:
  • Developing and implementing a comprehensive Product Support Strategy (PSS) within the Life Cycle Sustainment Plan (LCSP)
  • Ensuring the LCSP is informed by appropriate Product Support analysis planning including predictive analysis and modeling tools to improve material availability and reliability, and reduce operational and sustainment costs
  • Conducting Business Case Analysis (BCA) to validate the PSS and LCSP
  • Developing and implementing Product Support arrangements (PSAs) ensuring they are designed to achieve desired performance outcomes
  • Adjusting performance requirements and resource allocations across Product Support Integrators (PSI) and Product Support Providers (PSP) as necessary to optimize implementation of the PSS
  • Reviewing Product Support arrangements to ensure consistency with the overall PSS
  • Providing weapon system Product Support Subject Matter Expertise (SME) to the PSM
  • Coordinating with the Lead System Engineer and other stakeholders to leverage enterprise opportunities, predict performance outcomes, and manage risks effectively
  • Ensuring all sustainment requirements are included in Performance Work Statements (PWS) and Quality Assurance Surveillance Plans (QASP)
• Additional duties as assigned

Qualifications

Required Education, Experience, & Skills:

• Bachelor's degree in Business Administration, Engineering, Logistics, Supply Chain Management, or related field
• Minimum of 20 years of experience in Product Support management, logistics, or related fields within the Department of Defense (DoD)
• Strong knowledge of DoD acquisition processes, including DoDD 5000.01, DoDI 5000.02, and DoDI 5000.91
• Proven experience conducting market research, performing risk assessments, and developing/implementing comprehensive Product Support strategies
• Extensive experience in planning and/or implementing the 12 Integrated Product Support elements
• Strong leadership, analytical, organizational, and problem-solving skills
• Demonstrated ability to use MS Office Suite to include Word, PowerPoint, and Excel
• Superior communication skills, both oral and written
• High energy, enthusiasm, tact, and ability to effectively interact with senior Military, government and industry executives
• Ability to create and foster a cooperative work environment
• Self-directed, detail oriented in completing assigned tasks, able to adapt to changing work efforts and manage impact of shifting priorities
• Must be available for occasional travel
• Applicants must hold a current U.S. Government Top Secret clearance at minimum

Preferred Education, Experience, & Skills:

• Master's degree in Business Administration, Engineering, Logistics, Supply Chain Management, or related field
• 25+ years of experience in Product Support management, logistics, or related fields within the USAF
• Certification in Acquisition Logistics or related professional certifications
• Extensive experience working with PSMs, PSIs, and PSPs in the USAF environment
• Familiarity with Supply Chain Risk Management (SCRM) and Product Support life cycle management tools
• Experience in developing and executing strategies to maximize competition and small business participation within Product Support arrangements.
• Strong leadership skills with a proven ability to influence and work collaboratively with senior stakeholders and drive organizational change.

Targeted Salary Range: $130,000 - $160,000

Disclaimer:

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

#LI-SH1

Applicants must meet eligibility requirements for a U.S. Government security clearance. Only US Citizens are eligible for a security clearance. For this position, LMI will only consider applicants with security clearances or applicants who are eligible for security clearances, due to the nature of the work.

LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact accommodations@lmi.org
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Need help finding the right job?

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