Loss Investigation Security Agent

Sheetz
Richmond, Virginia 23223 United States  View Map
Posted: Jun 03, 2026
  • Full Time
  • Public Safety
  • Summary

    OVERVIEW

    Provide on-site physical security, deter loitering and prevent shoplifting to ensure Sheetz stores are safe for both employees and customers.

    RESPONSIBILITIES (other duties may be assigned)

    1. Act as a physical security presenceby patrolling and monitoring activities on the company's premises regularly to discourage criminals and ensure the environment is safe and secure.
    2. Ensure a safe environment for customers and employees and assist stores in the reduction of company shrink.
    3. Regularly meet with local area police/law-enforcement regarding area challenges, then update the area Loss Investigation Supervisor in order to create a more secure store for employees and customers.
    4. Observe and report safety and physical security concerns. Complete all physical security tasks as assigned by the Loss Investigation Supervisor in your area.
    5. Create a positive working relationship with all assigned SOC and LIT personnel.
    6. Create a positive working relationship with all assigned non-Sheetz guard personnel.
    7. Ensure that Total Customer Focus is part of all duties and interactions.
    8. When directed, assist with assigned loss investigation duties.
    9. Prevent shoplifting to ensure Sheetz stores are safe for both employees and customers.

    QUALIFICATIONS

    (Equivalent combinations of education, licenses, certifications and/or experience may be considered)

    Education
    • High School Diploma/GED required
    • Associate's Degree preferred
    Experience
    • Minimum 2 years' experience as a security guard, in loss prevention, or related field required.
    Licenses/Certifications
    • CPR/First Aid Certified preferred
    Tools & Equipment
    • General Office Equipment

    ACCOMMODATIONS

    Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
  • Job Description

    OVERVIEW

    Provide on-site physical security, deter loitering and prevent shoplifting to ensure Sheetz stores are safe for both employees and customers.

    RESPONSIBILITIES (other duties may be assigned)

    1. Act as a physical security presenceby patrolling and monitoring activities on the company's premises regularly to discourage criminals and ensure the environment is safe and secure.
    2. Ensure a safe environment for customers and employees and assist stores in the reduction of company shrink.
    3. Regularly meet with local area police/law-enforcement regarding area challenges, then update the area Loss Investigation Supervisor in order to create a more secure store for employees and customers.
    4. Observe and report safety and physical security concerns. Complete all physical security tasks as assigned by the Loss Investigation Supervisor in your area.
    5. Create a positive working relationship with all assigned SOC and LIT personnel.
    6. Create a positive working relationship with all assigned non-Sheetz guard personnel.
    7. Ensure that Total Customer Focus is part of all duties and interactions.
    8. When directed, assist with assigned loss investigation duties.
    9. Prevent shoplifting to ensure Sheetz stores are safe for both employees and customers.

    QUALIFICATIONS

    (Equivalent combinations of education, licenses, certifications and/or experience may be considered)

    Education
    • High School Diploma/GED required
    • Associate's Degree preferred
    Experience
    • Minimum 2 years' experience as a security guard, in loss prevention, or related field required.
    Licenses/Certifications
    • CPR/First Aid Certified preferred
    Tools & Equipment
    • General Office Equipment

    ACCOMMODATIONS

    Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
  • ABOUT THE COMPANY

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    Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

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