Traffic Admin Job Description: Traffic Administrator
• Ensure that all U.S. and foreign country requirements are met on all export/import shipments.
• Maintain a current knowledge of U.S. and foreign country import/export regulations to ensure that all applicable requirements are met.
• Continuously work with the Traffic Supervisor towards improving and refining the import and export processes to facilitate trade while maintaining and/or improving compliance with import and export laws and regulations.
• Work collaboratively with the Trade Compliance team to maintain accurate HTS, COO, ECCN numbers and special trade programs.
• Capable to maneuver through numerous Trade Compliance software programs to prepare and issue documentation required for all import/export transactions.
• Serve as a resource to Customer Care group regarding terms of trade, freight payment and terms of freight cost.
• Determine best means of transportation and touting to ensure cost effective delivery and high service level.
• Work with freight forwarders, brokers, and international transportation resources.
• Collaborates with custom brokers and carriers to resolve problems at all points in transit.
• Monitor performance on appointed carriers and forwarders.
• Report service-related problems for immediate corrections.
• Assess freight and other charges and initiates billing of same.
• Ensure compliance to all letter of credit terms to meet banking requirements.
• Review letters of credit and advise Customer Care group on recommended changes.
• Present documents to U.S. and foreign banks to secure financial and collection payments.
• Maintain all records and perform required follow-up.
• Update an electric log for all released orders to ensure processing within established timeframes and as a means of tracking transactions.
• Work with internal departments as needed to ensure accuracy, quality, timeliness, and compliance requirements are met.
• Preparation of customers protests, post-entry amendments, import audits and reconciliation.
• Provide great customer service by being customer focused by using effective communication skills.
• Have strong ability to investigate, identify, research, and analyze custom compliance issues.
• Perform tasks of miscellaneous nature as required.
• Provide freight quotes upon request.
• Prepare and generate documentation for international mail and miscellaneous shipments.
• Manage freight bills through the CASS system.
• Analyze and code for Service Level Root Cause reporting.
• Collect data required for the Transit Lag Report.
MINIMUM QUALIFICATIONS
• EDUCATION: High school diploma or a general equivalency degree (GED) • EXPERIENCE: Three (3) years related experience. Direct transportation training/education can be substituted for experience • REQUIRED LICENSES, CERTIFICATES, REGISTRATIONS: None
Benefits (employee contribution): - Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Life insurance
- Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.