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Summary
SMX in Olympia, Washington is seeking a user support specialist for a DoD financial management application. Candidates should have a strong customer service focus, strong written and verbal communication skills, and an active Secret Clearance. Responsibilities include responding to user inquiries, managing service desk tickets, and maintaining user-facing documentation.This role requires multitasking and problem-solving abilities while adapting to changing priorities. The position includes a competitive salary range of $71,000—$100,000 USD and a robust benefits package.#J-18808-Ljbffr
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Job Description
SMX in Olympia, Washington is seeking a user support specialist for a DoD financial management application. Candidates should have a strong customer service focus, strong written and verbal communication skills, and an active Secret Clearance. Responsibilities include responding to user inquiries, managing service desk tickets, and maintaining user-facing documentation.This role requires multitasking and problem-solving abilities while adapting to changing priorities. The position includes a competitive salary range of $71,000—$100,000 USD and a robust benefits package.#J-18808-Ljbffr
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ABOUT THE COMPANY
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