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Summary
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage. Assisting driver(s) when a pick up or delivery is in question before servicing. Scheduling and dispatching work to various employees and departments throughout the day. Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient. Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily. Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services. MINIMUM JOB REQUIREMENTS:High school diploma or equivalent is a must . years of Dispatcher experience in a transportation or logistics atmosphere preferred. Strong typing skills. Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc)Exc...Dispatcher, Dispatch, Manufacturing, Driver -
Job Description
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage. Assisting driver(s) when a pick up or delivery is in question before servicing. Scheduling and dispatching work to various employees and departments throughout the day. Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient. Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily. Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services. MINIMUM JOB REQUIREMENTS:High school diploma or equivalent is a must . years of Dispatcher experience in a transportation or logistics atmosphere preferred. Strong typing skills. Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc)Exc...Dispatcher, Dispatch, Manufacturing, Driver -
ABOUT THE COMPANY
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