Student Intern II

POSITION OVERVIEW

Applications will be accepted from: TSU Aviation Science Students Only

Division/ Section: Workforce Innovation & Development

Workdays & Hours: Part-time, no more than 32 hours a week

PURPOSE OF DIVISION

Workforce Innovation and Development (WID) focuses on adding value to Houston Airport System’s people resources so they can deliver the best results. Covers human resources functions, compensation, performance, and other key areas vital to the tactical and strategic vision and mission of HAS. Workforce Innovation and Development provides a process for optimizing the performance and efficiency of the organizations staff. It provides an overall strategy to guide talent attraction, recruitment, onboarding, employee training and development, performance appraisal and feedback.

PURPOSE OF THE POSITION

This Student Intern program is designed to give students access to many different divisions within the airports organizational structure. The goal is to allow students the opportunity to help identify what he or she would like to specialize in post-graduation. Though the Student Intern can expect to interact with various divisions at HAS, they will primarily operate under overall direction of the Workforce Innovation and Development. The Student Intern will learn the needs of an airports in the day-to-day operations dealing with tenants, passengers, and other airport administration. Additionally, the intern will be expected to accurately complete assigned projects and tasks in relation to aviation management.

Other duties/responsibilities may include, but are not limited to:

• Learn about area of career interest by observing and assisting professionals in their daily activities.
• Assist in the coordination, administration and/or monitoring of specific programs.
• Perform general administrative, analytical and operating activities associated with a specific program.
• Research topics pertinent to specific area of study and work.
• Assist with special projects as assigned.

WORKING CONDITIONS

The position is physically comfortable; the individual has discretion about walking and standing. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.

MINIMUM REQUIREMENTS

EDUCATION

Requires the ability and knowledge for analysis and interpretation of procedures, policies and practices attainable through specific education and/or training programs in a specialty or technical field. (Individuals are college students)

EXPERIENCE

No experience is required.

DESIRED QUALIFICATION

• Texas Southern University Seniors with a 2.5 GPA or better.
• Highly developed interpersonal skills and the ability to work well in a team-based environment.
• Independent worker
• Travel to different airport locations by car
• Arrive to Work on Time.
• Follow directions from a supervisor.
• Interact well with co-workers and associates at all levels.
• Accept constructive criticism.
• Work as part of a team
• Understand and follow documented work rules and department procedures.

PREFERENCES

Preferred individual competencies

Relationship: COLLABORATION: contributes to the team and the boarder organization.

• Builds respectful working relationships with others.
• Appreciates the importance of different perspectives in developing new solutions.
• Contributes to the achievement of team goals and objectives.
• Proactively seeks relevant information needed to do the job well.
• Openly shares useful information with others.

Innovation: DEVELOPING SELF AND OTHERS: Independently drives self-development while supporting others in their developmental journey.

• Supports the developmental activities and efforts of others; helps fellow team members grow at work.
• Provides honest, helpful feedback to others on their performance.
• Shares own experience and expertise with others; assists team members in learning new skills.
• Acts on feedback and adjusts work approach as needed.
• Devotes time and attention needed to job training and skill development.

Service: CUSTOMER SERVICE: Focused on the satisfaction and retention of customers.

• Identifies one’s internal and external customers.
• Adapts communication style to build rapport with customers.
• Listens actively and asks questions to understand customer expectations.
• Practices “Houston Friendly” skills with each customer type.
• Anticipates customer needs and delivers outstanding service.

Excellence: EXECUTION AND ACCOUNTABILITY: Holds self and others accountable for delivering on commitments.

• Clarifies job duties and performance expectations.
• Juggles many priorities and competing demands for one’s time.
• Completes the job tasks effectively.
• Takes ownership for quality of work; admits errors without blaming others or making excuses.

BUILDING TRUST: Operates with integrity, openness and candor to build credibility.

• Demonstrates integrity and responsiveness.
• Communicates openly and transparently.
• Conveys information and updates with accuracy, honesty and respect.
• Seeks to understand others non-judgmentally.
• Keeps promises and commitments; is reliable.

MOTIVATION AND RECOGNITON: Understands the importance of aligning personal values to HAS Values; harnesses others’ motivation and engagement.

• Articulates a compelling vision of the positive impact the organization can make.
• Ensures that people in the organization feel their contributions are valued (e.g., including employee recognition in strategic business plan metrics).
• Shares ‘Motivation and Recognition Best Practices’ from all business units.
• Gives credit where credit is due and recognizes collaborators for their contributions.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

The selection process will involve application review and/or interview. Department may administer skills assessment test.

SAFETY IMPACT POSITION - YES

YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Pay Grade - 10

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1842). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1842). (TTY 7-1-1)

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: httgs://www.Y.outube.com/watch?v=EDWLV sJFoM.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 6/12/2026 11:59 PM Central

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• Houston Airport System

• 2812331839

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