Dispatcher

Amazon Delivery Service Partners
Greenfield, Indiana 46140 United States  View Map
Posted: Jun 07, 2026
  • Full Time
  • Dispatch and Telecommunications
  • Fire and EMS
  • Summary

    • Coordinate and oversee daily dispatch operations, including route assignments and driver check-out/check-in.
    • Assign and optimize delivery routes for efficiency.
    • Monitor delivery progress using Amazon systems such as Cortex and Flex, and provide real-time support to Delivery Associates (DAs).
    • Troubleshoot issues such as route delays, vehicle breakdowns, delivery exceptions, and emergencies.
    • Communicate effectively with drivers, management, and Amazon support teams.
    • Ensure all drivers adhere to safety protocols, company policies, and regulatory requirements.
    • Conduct daily safety briefings during stand-up meetings.
    • Monitor driver behavior, including speeding, harsh braking, and distractions, using telematics tools, and provide coaching as needed.
    • Track, report, and escalate safety incidents, near-misses, and violations.
    • Coordinate emergency response in case of accidents or on-road incidents.
    • Ensure all vehicles meet safety and operational standards prior to dispatch.
    • Assist with reassigning routes or packages as needed to ensure completion.
    • Track and report key performance metrics, including on-time delivery, route completion, and safety performance.
    • Maintain accurate records and logs for both operational and safety activities.
    • Partner with management to drive continuous improvement in delivery efficiency and safety performance.
    Company Description

    Babila Logistics are seeking a reliable and well-organized Dispatcher with Amazon DSP experience to manage dispatch operations, support drivers, and ensure smooth daily delivery activities.

    Qualifications
    • Availability to work weekends.
    • Minimum 1 year of dispatcher experience with an Amazon DSP.
    • Experience as an Amazon Delivery Associate (DA).
    • Proficiency in Microsoft Excel, Word, and Google Sheets.
    • Strong communication and interpersonal skills.
    • Team-oriented with a positive attitude.
    • Strong organizational and multitasking skills.
    • Ability to perform under pressure.
    • Reliable and punctual.
    • Problem-solving mindset.
    Additional Information
    • Job Type: Full-time
    • Work Location: On-site
    Benefits
    • Competitive pay
    • Health insurance
    • Tuition reimbursement

    How to Apply

    Apply with your updated resume.
  • Job Description

    • Coordinate and oversee daily dispatch operations, including route assignments and driver check-out/check-in.
    • Assign and optimize delivery routes for efficiency.
    • Monitor delivery progress using Amazon systems such as Cortex and Flex, and provide real-time support to Delivery Associates (DAs).
    • Troubleshoot issues such as route delays, vehicle breakdowns, delivery exceptions, and emergencies.
    • Communicate effectively with drivers, management, and Amazon support teams.
    • Ensure all drivers adhere to safety protocols, company policies, and regulatory requirements.
    • Conduct daily safety briefings during stand-up meetings.
    • Monitor driver behavior, including speeding, harsh braking, and distractions, using telematics tools, and provide coaching as needed.
    • Track, report, and escalate safety incidents, near-misses, and violations.
    • Coordinate emergency response in case of accidents or on-road incidents.
    • Ensure all vehicles meet safety and operational standards prior to dispatch.
    • Assist with reassigning routes or packages as needed to ensure completion.
    • Track and report key performance metrics, including on-time delivery, route completion, and safety performance.
    • Maintain accurate records and logs for both operational and safety activities.
    • Partner with management to drive continuous improvement in delivery efficiency and safety performance.
    Company Description

    Babila Logistics are seeking a reliable and well-organized Dispatcher with Amazon DSP experience to manage dispatch operations, support drivers, and ensure smooth daily delivery activities.

    Qualifications
    • Availability to work weekends.
    • Minimum 1 year of dispatcher experience with an Amazon DSP.
    • Experience as an Amazon Delivery Associate (DA).
    • Proficiency in Microsoft Excel, Word, and Google Sheets.
    • Strong communication and interpersonal skills.
    • Team-oriented with a positive attitude.
    • Strong organizational and multitasking skills.
    • Ability to perform under pressure.
    • Reliable and punctual.
    • Problem-solving mindset.
    Additional Information
    • Job Type: Full-time
    • Work Location: On-site
    Benefits
    • Competitive pay
    • Health insurance
    • Tuition reimbursement

    How to Apply

    Apply with your updated resume.
  • ABOUT THE COMPANY

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    Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

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