Administrative Technician (Corrections)

SHELBY COUNTY
Memphis, Tennessee 37544 United States  View Map
Posted: Jun 07, 2026
  • Full Time
  • CORRECTIONS
  • Public Safety
  • Summary

    Job Title

    Position Summary

    This position works under general direction of Management in a high to moderate security setting. Performs a variety of administrative/intermediate level duties that include but are not limited to analyzing, processing and maintaining confidential information from various databases.

    Pay Grade: 43Salary Commensurate with Experience and Education

    Minimum Qualifications
    • Three (3) years of experience in clerical, bookkeeping; data processing, statistical work or a related field; AND
    • High school diploma or possess a GED; OR
    • Three (3) years of experience in clerical, bookkeeping, data processing, statistical work or a related field; and one (1) year of college study (30 semester hours or 36 quarters) from an accredited college or university.
    • PROOF OF EDUCATION, TRAINING AND/OR EXPERIENCE IS REQUIRED.
    Duties and Responsibilities
    • Receives and records applicant information from various departments and agencies.
    • Verifies information compiled, analyzed, recorded and maintained.
    • Maintains confidential records.
    • Determines disposition of records associated with function of job functions.
    • Corresponds with outside entities in writing or via phone regarding documentation requests.
    • Assists the Supervisor/Manager with maintaining accurate records and requests submitted.
    • Performs scheduled reviews of records as directed by Administration and policy.
    • Prepares, comprehends and interprets legal and court documentation.
    • Accurately enters data into computer systems, retrieving files as needed.
    • Performs all other related duties as assigned.
    KSAs
    • Ability to prepare reports, proficient in the use of Microsoft Excel, Power Point, and Word software applications.
    • Ability to work in a small confidential team setting.
    • Ability to plan, organize and maintain an even flow of work.
    • Ability to compose general correspondences, write, and type documents for a variety of needs.
    • Ability to exercise independent judgment and decision-making.
    • Ability to express ideas clearly, concisely and effectively, verbally and in writing.
    • Must possess good public relation skills both by telephone and direct contact with clients and co-workers.
    • Ability to be attentive to details.
    • Ability to be able to successfully utilize various legal platforms and databases.
    • Ability to be able to effectively work with a high volume of data.
    Special Requirements
    • Must be able to pass a drug test.
    • Must be able to work in a prison environment.
    • Must participate in annual in-service and other training programs as required.

    DisclaimerThis position description has been designed to indicate the general nature and level of work employees perform within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required by the employee assigned to the position.

    This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.

    Shelby County Resident DisclaimerAll employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department. The residency exemption for public safety/civil service employees does not include Appointed positions with Sheriff's Office, Division of Corrections or the Fire Department.

  • Job Description

    Job Title

    Position Summary

    This position works under general direction of Management in a high to moderate security setting. Performs a variety of administrative/intermediate level duties that include but are not limited to analyzing, processing and maintaining confidential information from various databases.

    Pay Grade: 43Salary Commensurate with Experience and Education

    Minimum Qualifications
    • Three (3) years of experience in clerical, bookkeeping; data processing, statistical work or a related field; AND
    • High school diploma or possess a GED; OR
    • Three (3) years of experience in clerical, bookkeeping, data processing, statistical work or a related field; and one (1) year of college study (30 semester hours or 36 quarters) from an accredited college or university.
    • PROOF OF EDUCATION, TRAINING AND/OR EXPERIENCE IS REQUIRED.
    Duties and Responsibilities
    • Receives and records applicant information from various departments and agencies.
    • Verifies information compiled, analyzed, recorded and maintained.
    • Maintains confidential records.
    • Determines disposition of records associated with function of job functions.
    • Corresponds with outside entities in writing or via phone regarding documentation requests.
    • Assists the Supervisor/Manager with maintaining accurate records and requests submitted.
    • Performs scheduled reviews of records as directed by Administration and policy.
    • Prepares, comprehends and interprets legal and court documentation.
    • Accurately enters data into computer systems, retrieving files as needed.
    • Performs all other related duties as assigned.
    KSAs
    • Ability to prepare reports, proficient in the use of Microsoft Excel, Power Point, and Word software applications.
    • Ability to work in a small confidential team setting.
    • Ability to plan, organize and maintain an even flow of work.
    • Ability to compose general correspondences, write, and type documents for a variety of needs.
    • Ability to exercise independent judgment and decision-making.
    • Ability to express ideas clearly, concisely and effectively, verbally and in writing.
    • Must possess good public relation skills both by telephone and direct contact with clients and co-workers.
    • Ability to be attentive to details.
    • Ability to be able to successfully utilize various legal platforms and databases.
    • Ability to be able to effectively work with a high volume of data.
    Special Requirements
    • Must be able to pass a drug test.
    • Must be able to work in a prison environment.
    • Must participate in annual in-service and other training programs as required.

    DisclaimerThis position description has been designed to indicate the general nature and level of work employees perform within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required by the employee assigned to the position.

    This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.

    Shelby County Resident DisclaimerAll employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department. The residency exemption for public safety/civil service employees does not include Appointed positions with Sheriff's Office, Division of Corrections or the Fire Department.

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    • Government Careers
    • Government Careers

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    Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

    Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

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