Overdose Education Manager, Bureau of Alcohol and Drug Use

Overdose Education Manager, Bureau of Alcohol and Drug Use

The Bureau of Alcohol and Drug Use (BADU) works to reduce morbidity and mortality related to alcohol and substance use among New Yorkers through contracting and oversight of prevention, treatment, harm reduction, and recovery and support services; policy analysis and development; epidemiology, surveillance, and evaluation; development and dissemination of treatment and management guidelines; harm reduction initiatives; public and provider outreach and education; and community involvement and interagency collaboration. The Overdose Education and Naloxone Distribution Unit (OENDU) develops and implements initiatives to reduce and prevent opioid overdose deaths in New York City. The Unit provides naloxone, fentanyl test strips, training, and technical assistance to over 311 Opioid Overdose Prevention Programs (OOPPs) across New York City. OOPPs provide community-based overdose prevention, recognition, and response education and distribute naloxone directly to community members. DOHMH has its OOPP and provides in-person and virtual overdose prevention training and naloxone via mail-based distribution. In addition, OENDU provides contract management, fiscal, technical, and programmatic support to 27 contracted OOPPs for strategic naloxone distribution and 3 contracted OOPPs for implementation and management of Public Health Vending Machines in NYC.

Position Summary: The Overdose Education Manager will be responsible for providing direction and oversight of the OENDU Training Team, with the goal of preventing overdose deaths in New York City. Under general direction from the Assistant Director of Training Initiatives with wide latitude for independent initiative and judgment, the Overdose Education Manager will:

• Research training best practices and emerging strategies to increase naloxone access and conduct research to support an equity-informed approach including information on target populations and geographic areas with the highest rates of fatal overdose.
• Design, implement and analyze post training evaluation surveys to monitor training effectiveness in REDCap in alignment with quality improvement strategies.
• Develop research metrics for reporting, monitoring and evaluation of training initiatives and monitor appropriate logic model metrics for evaluation to ensure widespread access to overdose prevention training and naloxone citywide, but especially in areas with highest rates/numbers of opioid overdose.
• Analyze NDF data to evaluate training effectiveness and ensure that unit goals for equitable naloxone distribution are met.
• Develop reports on training team initiatives utilizing post training survey and NDF data.
• Utilize training team and NDF data to design novel training outreach strategies and coordinate Training Team activities including assignment of Training of Responders and Training of Dispensers courses to Overdose Prevention Trainers.
• Supervise DOH Naloxone Dispensing Form (NDF) data reconciliation by Overdose Prevention Trainers to ensure timely and organized collection of participant data reports.
• Provide supervision to Overdose Prevention Trainers who will be conducting research on training effectiveness and providing overdose education and naloxone distribution trainings.
• Conduct Training of Responder and Training of Dispenser (naloxone and fentanyl test strips), and Training of Trainer presentations virtually, and in person as needed.
• Participate in OEND Unit meetings, including facilitation on a rotating basis and represent OENDU in intra-Bureau and Divisional workgroups and meetings.
• Participate in agency-wide activities for advancing racial, gender, and social equity.
• Participate in emergency response as part of DOHMH's Incident Command System as needed.
• Other duties or tasks may be assigned on an as-needed basis. Note: This position requires occasional travel throughout New York City.

Preferred Skills:

• Knowledge of substance use and harm reduction practice and theory, including syringe exchange, overdose prevention and education for HIV and Hepatitis C prevention.
• Experience in the design, delivery and analysis of evaluation surveys.
• Experience providing direct supervision and support to individuals and teams using a compassionate, person-centered, strengths-based approach.
• Be able to work independently, have excellent oral and written communication and organizational skills, and be a flexible team player.
• The candidate will also be detail-oriented with outstanding organizational skills.
• Sensitive to various ethnic, racial, and cultural backgrounds, gender identities, sexual orientations, and socioeconomic conditions.
• Proficiency in Microsoft Excel, Access, Outlook, and Word.
• Ability to multi-task in a fast-paced, high-volume environment, managing multiple projects and task at once.

Why you should work for us:

• Benefits: City employees are entitled to unmatched benefits such as: a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. A public sector defined benefit pension plan with steady monthly payments in retirement. A tax-deferred savings program and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

Overdose Education Manager, Bureau of Alcohol and Drug Use

The Bureau of Alcohol and Drug Use (BADU) works to reduce morbidity and mortality related to alcohol and substance use among New Yorkers through contracting and oversight of prevention, treatment, harm reduction, and recovery and support services; policy analysis and development; epidemiology, surveillance, and evaluation; development and dissemination of treatment and management guidelines; harm reduction initiatives; public and provider outreach and education; and community involvement and interagency collaboration. The Overdose Education and Naloxone Distribution Unit (OENDU) develops and implements initiatives to reduce and prevent opioid overdose deaths in New York City. The Unit provides naloxone, fentanyl test strips, training, and technical assistance to over 311 Opioid Overdose Prevention Programs (OOPPs) across New York City. OOPPs provide community-based overdose prevention, recognition, and response education and distribute naloxone directly to community members. DOHMH has its OOPP and provides in-person and virtual overdose prevention training and naloxone via mail-based distribution. In addition, OENDU provides contract management, fiscal, technical, and programmatic support to 27 contracted OOPPs for strategic naloxone distribution and 3 contracted OOPPs for implementation and management of Public Health Vending Machines in NYC.

Position Summary: The Overdose Education Manager will be responsible for providing direction and oversight of the OENDU Training Team, with the goal of preventing overdose deaths in New York City. Under general direction from the Assistant Director of Training Initiatives with wide latitude for independent initiative and judgment, the Overdose Education Manager will:

• Research training best practices and emerging strategies to increase naloxone access and conduct research to support an equity-informed approach including information on target populations and geographic areas with the highest rates of fatal overdose.
• Design, implement and analyze post training evaluation surveys to monitor training effectiveness in REDCap in alignment with quality improvement strategies.
• Develop research metrics for reporting, monitoring and evaluation of training initiatives and monitor appropriate logic model metrics for evaluation to ensure widespread access to overdose prevention training and naloxone citywide, but especially in areas with highest rates/numbers of opioid overdose.
• Analyze NDF data to evaluate training effectiveness and ensure that unit goals for equitable naloxone distribution are met.
• Develop reports on training team initiatives utilizing post training survey and NDF data.
• Utilize training team and NDF data to design novel training outreach strategies and coordinate Training Team activities including assignment of Training of Responders and Training of Dispensers courses to Overdose Prevention Trainers.
• Supervise DOH Naloxone Dispensing Form (NDF) data reconciliation by Overdose Prevention Trainers to ensure timely and organized collection of participant data reports.
• Provide supervision to Overdose Prevention Trainers who will be conducting research on training effectiveness and providing overdose education and naloxone distribution trainings.
• Conduct Training of Responder and Training of Dispenser (naloxone and fentanyl test strips), and Training of Trainer presentations virtually, and in person as needed.
• Participate in OEND Unit meetings, including facilitation on a rotating basis and represent OENDU in intra-Bureau and Divisional workgroups and meetings.
• Participate in agency-wide activities for advancing racial, gender, and social equity.
• Participate in emergency response as part of DOHMH's Incident Command System as needed.
• Other duties or tasks may be assigned on an as-needed basis. Note: This position requires occasional travel throughout New York City.

Preferred Skills:

• Knowledge of substance use and harm reduction practice and theory, including syringe exchange, overdose prevention and education for HIV and Hepatitis C prevention.
• Experience in the design, delivery and analysis of evaluation surveys.
• Experience providing direct supervision and support to individuals and teams using a compassionate, person-centered, strengths-based approach.
• Be able to work independently, have excellent oral and written communication and organizational skills, and be a flexible team player.
• The candidate will also be detail-oriented with outstanding organizational skills.
• Sensitive to various ethnic, racial, and cultural backgrounds, gender identities, sexual orientations, and socioeconomic conditions.
• Proficiency in Microsoft Excel, Access, Outlook, and Word.
• Ability to multi-task in a fast-paced, high-volume environment, managing multiple projects and task at once.

Why you should work for us:

• Benefits: City employees are entitled to unmatched benefits such as: a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. A public sector defined benefit pension plan with steady monthly payments in retirement. A tax-deferred savings program and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

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