Dispatcher

Full-Time

Individual Contrib

Anchorage, AK, US

Salary Range: $23.90 To $37.00 Hourly

This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time.

ESSENTIAL DUTIES

• Operate safely and compliance with all established HSSE policies and procedures

• Responsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations group

• Ensure that all container numbers, times and dates are received from drivers and enter into the dispatch system

• Verify customer invoicing and rating

• Provides excellent customer service on the phone and when arranging for pick-ups and deliveries

• Communicates with dispatch at various customer sites to coordinate the movement of freight

• Assist customers with setting appointments and with other issues at locations

• Support the safe operation of all trucks, drivers and related trucking operations

• Performs administrative functions such as printing delivery receipts, manifest shipments for trailers, create freight bills, trace shipments, etc.

• Support 100% compliance with all transportation and safety regulations, Federal, State and WISHA

• Prepare a variety of reports for operations, customers and for internal use

• Perform other duties as assigned

QUALIFICATIONS (Education, Experience and Certifications)

• High school diploma or GED

• Prefer 1-2 years administrative experience

• Minimum of two years transportation / dispatch experience

KNOWLEDGE, SKILLS AND ABILITIES

• Sound understanding of DOT regulations, HazMat and OTR experience preferred

• Proficient use of MS Office Suite including Word, Outlook and Excel

• Excellent verbal, written and listening communication skills

• Ability to multi-task and prioritize and exhibit team player attitude

• High level of interpersonal skills to handle sensitive and confidential situations

• Demonstrate poise, tact and diplomacy

BENEFITS

Here's what you can look forward to:

• Compensation

• Competitive base hourly rate: $23.90 - $37.00 per hour, depending on experience and qualifications

• Health & Wellness

• Employer subsidized medical, dental, and vision coverage for you and your family/dependents.

• Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage

• Retirement

• Generous 401(k) plan with a 4% company match

• Paid Time Off

• 2 weeks' vacation annually

• 7 company holidays

• 7 days of sick leave annually

• Extras that Make a Difference

• Up to $5,250 per year in tax-free educational assistance to assist with career development and growth

• Boot reimbursement program

If you can perform your duties with an unwavering commitment to safety while diligently adhering to all established HSSE policies and procedures to cultivate a workplace that prioritizes and ensures safety is the highest priority, apply today!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Full-Time

Individual Contrib

Anchorage, AK, US

Salary Range: $23.90 To $37.00 Hourly

This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time.

ESSENTIAL DUTIES

• Operate safely and compliance with all established HSSE policies and procedures

• Responsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations group

• Ensure that all container numbers, times and dates are received from drivers and enter into the dispatch system

• Verify customer invoicing and rating

• Provides excellent customer service on the phone and when arranging for pick-ups and deliveries

• Communicates with dispatch at various customer sites to coordinate the movement of freight

• Assist customers with setting appointments and with other issues at locations

• Support the safe operation of all trucks, drivers and related trucking operations

• Performs administrative functions such as printing delivery receipts, manifest shipments for trailers, create freight bills, trace shipments, etc.

• Support 100% compliance with all transportation and safety regulations, Federal, State and WISHA

• Prepare a variety of reports for operations, customers and for internal use

• Perform other duties as assigned

QUALIFICATIONS (Education, Experience and Certifications)

• High school diploma or GED

• Prefer 1-2 years administrative experience

• Minimum of two years transportation / dispatch experience

KNOWLEDGE, SKILLS AND ABILITIES

• Sound understanding of DOT regulations, HazMat and OTR experience preferred

• Proficient use of MS Office Suite including Word, Outlook and Excel

• Excellent verbal, written and listening communication skills

• Ability to multi-task and prioritize and exhibit team player attitude

• High level of interpersonal skills to handle sensitive and confidential situations

• Demonstrate poise, tact and diplomacy

BENEFITS

Here's what you can look forward to:

• Compensation

• Competitive base hourly rate: $23.90 - $37.00 per hour, depending on experience and qualifications

• Health & Wellness

• Employer subsidized medical, dental, and vision coverage for you and your family/dependents.

• Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage

• Retirement

• Generous 401(k) plan with a 4% company match

• Paid Time Off

• 2 weeks' vacation annually

• 7 company holidays

• 7 days of sick leave annually

• Extras that Make a Difference

• Up to $5,250 per year in tax-free educational assistance to assist with career development and growth

• Boot reimbursement program

If you can perform your duties with an unwavering commitment to safety while diligently adhering to all established HSSE policies and procedures to cultivate a workplace that prioritizes and ensures safety is the highest priority, apply today!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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• Government Careers