Dispatcher

Apex Service Partners
Rochester, New York 14609 United States  View Map
Posted: Jun 15, 2026
  • Full Time
  • Federal Government
  • Human and Social Services
  • Summary

    For over 100 years,Reimer Home Serviceshas been a trusted leader in HVAC, plumbing, and electrical services across Western New York. We're growing fast and looking for aDispatcherwho thrives in a fast-paced environment and loves keeping operations running smoothly.Why You'll Love Working HereCompetitive payMedical, Prescription, Dental & Vision coverageDisability & Term Life InsuranceMatching 401(k)Paid Holidays & PTOOngoing training and career growthWhat You'll DoDispatch techniciansfor residential service calls and installationsPrioritize jobsbased on urgency, skillset, and locationCommunicate with customersregarding appointment updates and expectationsCoordinate emergency callsand allocate resources efficientlyMonitor technician progressand adjust schedules in real timeMaintain accurate service recordsto support smooth operationsWhat We're Looking ForHigh school diploma or GEDDispatching, scheduling, or administrative experience preferredStrong communication and multitasking skillsCalm under pressure and detail?orientedExperience with dispatching software;ServiceTitan is a plusReliable, team?focused, and organizedLocationIn?person at ourRochester, NYbranchJoin a company where your work keeps our community running and your future is bright.Apply today to grow your career with Reimer Home Services.Reimer Home Services may conduct a pre-employment background check and drug test, subject to applicable law.

  • Job Description

    For over 100 years,Reimer Home Serviceshas been a trusted leader in HVAC, plumbing, and electrical services across Western New York. We're growing fast and looking for aDispatcherwho thrives in a fast-paced environment and loves keeping operations running smoothly.Why You'll Love Working HereCompetitive payMedical, Prescription, Dental & Vision coverageDisability & Term Life InsuranceMatching 401(k)Paid Holidays & PTOOngoing training and career growthWhat You'll DoDispatch techniciansfor residential service calls and installationsPrioritize jobsbased on urgency, skillset, and locationCommunicate with customersregarding appointment updates and expectationsCoordinate emergency callsand allocate resources efficientlyMonitor technician progressand adjust schedules in real timeMaintain accurate service recordsto support smooth operationsWhat We're Looking ForHigh school diploma or GEDDispatching, scheduling, or administrative experience preferredStrong communication and multitasking skillsCalm under pressure and detail?orientedExperience with dispatching software;ServiceTitan is a plusReliable, team?focused, and organizedLocationIn?person at ourRochester, NYbranchJoin a company where your work keeps our community running and your future is bright.Apply today to grow your career with Reimer Home Services.Reimer Home Services may conduct a pre-employment background check and drug test, subject to applicable law.

  • ABOUT THE COMPANY

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