Dispatcher

Dispatcher - Haley MechanicalPay: $22.00 - $27.00 per hourSchedule: Monday - Friday | Full-TimeWhy Work With Us:Haley Mechanical's leadership team combines the benefits of being a well-run local business with the tools and resources of a strong, growing organization. We put our people first and are committed to their success and professional development. Both our new and long-time customers rely on us to send only the best in the industry to resolve the critical issues affecting their homes.Responsibilities:Receive emergency and non-emergency calls and document critical information as neededKnowledgeably prioritize calls based on urgency and importanceMonitor field technicians to effectively manage schedules and optimize time utilizationSchedule customer appointments using right tech/right call guidelinesPerform accurate data entry to track calls, jobs, and customer informationQualifications:Previous dispatching experience requiredHome services industry experience and/or ServiceTitan experience strongly preferredStrong attention to detail and organizational skillsDependable, conscientious team playerHigh standards for honesty, integrity, professionalism, and attitudeBenefits:Health Coverage: Employer-paid medical, dental, and vision plan optionsInsurance: Life, AD&D, and long-term disability included; optional short-term and gap coverageSavings Accounts: FSA and HSA contribution optionsRetirement: 401(k) available upon hire with employer match; Traditional and Roth optionsTime Off & Perks:Paid time off and paid holidaysPaid parental leaveGrowth and Training Opportunities:Tuition reimbursementOngoing training and professional developmentRequirements:Successful completion of pre-employment screening, including assessments, interviews, background checks, and drug screeningHaley Mechanical is an Equal Opportunity Employer. We encourage applications from candidates of all backgrounds and experiences.USD $22.00/Hr.USD $27.00/Hr.

Dispatcher - Haley MechanicalPay: $22.00 - $27.00 per hourSchedule: Monday - Friday | Full-TimeWhy Work With Us:Haley Mechanical's leadership team combines the benefits of being a well-run local business with the tools and resources of a strong, growing organization. We put our people first and are committed to their success and professional development. Both our new and long-time customers rely on us to send only the best in the industry to resolve the critical issues affecting their homes.Responsibilities:Receive emergency and non-emergency calls and document critical information as neededKnowledgeably prioritize calls based on urgency and importanceMonitor field technicians to effectively manage schedules and optimize time utilizationSchedule customer appointments using right tech/right call guidelinesPerform accurate data entry to track calls, jobs, and customer informationQualifications:Previous dispatching experience requiredHome services industry experience and/or ServiceTitan experience strongly preferredStrong attention to detail and organizational skillsDependable, conscientious team playerHigh standards for honesty, integrity, professionalism, and attitudeBenefits:Health Coverage: Employer-paid medical, dental, and vision plan optionsInsurance: Life, AD&D, and long-term disability included; optional short-term and gap coverageSavings Accounts: FSA and HSA contribution optionsRetirement: 401(k) available upon hire with employer match; Traditional and Roth optionsTime Off & Perks:Paid time off and paid holidaysPaid parental leaveGrowth and Training Opportunities:Tuition reimbursementOngoing training and professional developmentRequirements:Successful completion of pre-employment screening, including assessments, interviews, background checks, and drug screeningHaley Mechanical is an Equal Opportunity Employer. We encourage applications from candidates of all backgrounds and experiences.USD $22.00/Hr.USD $27.00/Hr.

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