Dispatcher

Socket Fiber
Columbia, Missouri 65201 United States  View Map
Posted: Jun 15, 2026
  • Full Time
  • Dispatch and Telecommunications
  • Public Safety
  • Summary

    Job Type

    Full-time

    Description

    Socket is seeking a skilled Dispatcher to join our team! The primary focus of this role is to ensure field technicians are properly scheduled and provide communications for all customer appointments. Including proactive monitoring of the technicians' work routes to identify possible late appointments as well as assisting technicians with troubleshooting technical and/or billing issues.

    This is an in-office position.

    What We Offer:

    • Competitive compensation
    • 401k matching
    • Medical benefits
    • Dental benefits
    • Vision benefits
    • Free fiber if available in your area
    Primary Responsibilities:
    • Ensure all jobs are assigned accurately
    • Review scheduling calendar to anticipate potential problems
    • Communicate with field technicians regarding work in their designated areas
    • Cancels, reschedules, and reassigns work assignments as needed
    • Handle calls from internal and external customers
    • Work with field manager to schedule vehicle maintenance
    • The use of multiple programs and software to complete tasks
    • Interaction with multiple departments to ensure installs happen in a timely manner
    • Basic troubleshooting
    • Regular reliable attendance
    Skills:
    • Proficient computer skills
    • Excellent written and verbal communication skills
    • Multi-tasking
    • Ability to prioritize tasks
    • Friendly demeanor
    • Telephone handling skills
    • Other duties as assigned
    Desirable skills:
    • Reasoning ability
    • Previous customer service experience
    • Ability to accurately follow directions
    • Punctuality

    Ready to grow your career and make a real impact? Apply now and join Socket's team of dedicated professionals committed to exceptional service and innovation!
  • Job Description

    Job Type

    Full-time

    Description

    Socket is seeking a skilled Dispatcher to join our team! The primary focus of this role is to ensure field technicians are properly scheduled and provide communications for all customer appointments. Including proactive monitoring of the technicians' work routes to identify possible late appointments as well as assisting technicians with troubleshooting technical and/or billing issues.

    This is an in-office position.

    What We Offer:

    • Competitive compensation
    • 401k matching
    • Medical benefits
    • Dental benefits
    • Vision benefits
    • Free fiber if available in your area
    Primary Responsibilities:
    • Ensure all jobs are assigned accurately
    • Review scheduling calendar to anticipate potential problems
    • Communicate with field technicians regarding work in their designated areas
    • Cancels, reschedules, and reassigns work assignments as needed
    • Handle calls from internal and external customers
    • Work with field manager to schedule vehicle maintenance
    • The use of multiple programs and software to complete tasks
    • Interaction with multiple departments to ensure installs happen in a timely manner
    • Basic troubleshooting
    • Regular reliable attendance
    Skills:
    • Proficient computer skills
    • Excellent written and verbal communication skills
    • Multi-tasking
    • Ability to prioritize tasks
    • Friendly demeanor
    • Telephone handling skills
    • Other duties as assigned
    Desirable skills:
    • Reasoning ability
    • Previous customer service experience
    • Ability to accurately follow directions
    • Punctuality

    Ready to grow your career and make a real impact? Apply now and join Socket's team of dedicated professionals committed to exceptional service and innovation!
  • ABOUT THE COMPANY

    • Government Careers
    • Government Careers

    Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.

    Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

    Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

    Show more

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.