Code Enforcement Officer

Code Enforcement Officer

As the next Code Enforcement Officer for the City of Twin Falls, you will play an important role in helping maintain a safe, clean, and well-regulated community. This position is ideal for someone who is professional, detail-oriented, calm under pressure, and committed to providing excellent customer service while ensuring compliance with City ordinances and regulations.

In this important role, you will respond to code enforcement complaints, investigate potential violations, educate residents and property owners, and work toward voluntary compliancewhenever possible. You will help enforce public nuisance, sanitation, zoning, sign, parking, and related ordinances while representing the City with fairness, consistency, and professionalism.

As a Code Enforcement Officer, you will:

• Respond to code enforcement complaints and concerns from the public in person, by phone, email, and other communication methods
• Investigate complaints and reports involving public nuisance, sanitation, zoning, sign compliance, parking, and related City ordinances
• Conduct field inspections, document violations, prepare reports, and maintain accurate records of findings and enforcement actions
• Work with property owners, residents, businesses, and other community members to seek voluntary compliance
• Explain City codes, ordinances, policies, and enforcement procedures in a clear, tactful, and professional manner
• Respond to parking complaints and issue citations for parking offenses as authorized by Twin Falls City Code
• Assist with animal control calls for service, including capturing, transporting, and trapping animals as needed
• Administer cleanup programs associated with forced mows, including contractor coordination, recordkeeping, photographs, and tax lien documentation
• Administer preliminary sanctions in accordance with applicable policies, procedures, codes, and ordinances
• Coordinate with City legal staff, law enforcement, and other local and state agencies regarding complaints, incidents, enforcement actions, and legal proceedings
• Prepare and present evidence, reports, and expert witness testimony for administrative hearings or court proceedings as needed
• Conduct regular code and ordinance reviews and make recommendations for enforcement, amendments, and updates
• Provide public education and information regarding City codes, violations, compliance expectations, and enforcement processes
• Maintain inspection files, enforcement records, reports, correspondence, logs, documentation, computer databases, and related records
• Prepare oral and written reports as required
• Perform all work duties in accordance with City policies, procedures, and safety practices
• Perform related duties as assigned

$21.97 - $26.34 per hour ($45,697 - $54,787), depending on experience

• Full-time, non-exempt position
• Robust retirement plan with strong employer contributions
• Paid medical and vacation leave, plus paid holidays
• Comprehensive medical, dental, and vision coverage
• City-paid life and disability insurance
• Wellness programs, additional savings, and retirement benefits
• Free or discounted access to City recreation amenities, including the pool, golf course, and library

Strong customer service skills and a professional, service-oriented approach

• Ability to communicate clearly, tactfully, and respectfully with residents, property owners, businesses, contractors, coworkers, and outside agencies
• Ability to remain calm, fair, and professional in stressful, controversial, or adversarial situations
• Strong judgment and the ability to apply codes and ordinances impartially and consistently
• Ability to investigate, document, and follow through on code and ordinance violations
• Strong attention to detail and the ability to maintain accurate records, files, reports, and enforcement documentation
• Ability to work independently, manage competing priorities, and meet time-sensitive or legal deadlines
• Understanding of public relations, education, conflict resolution, customer service, and code enforcement principles
• Knowledge of investigative methods, documentation practices, evidence preservation, chain of custody, and testimony procedures
• Ability to coordinate effectively with law enforcement, City legal staff, governmental offices, outside agencies, and the public
• Ability to operate standard office equipment, computer programs, a motor vehicle, and two-way radio
• Commitment to confidentiality, impartiality, safety, and public service

• High school diploma or GED equivalency required
• Two years of experience in municipal code enforcement preferred
• Equivalent combinations of education, training, and directly related experience that provide the required knowledge, skills, and abilities may be considered
• Ability to demonstrate the knowledge, skills, and abilities necessary to successfully perform the duties of the position
• Valid Idaho Driver's License or ability to obtain one

This position performs work in both field and office settings. Field work is performed outdoors and may involve exposure to adverse weather conditions, potentially dangerous interactions with animals, hazardous waste, and stressful or confrontational situations. Some duties are performed in a general office environment and require computer use, recordkeeping, report writing, phone communication, and coordination with internal and external partners.

This position requires the ability to communicate clearly, operate a vehicle and standard equipment, conduct inspections, document findings, maintain comprehensive records, and interact professionally with the public, coworkers, law enforcement, City legal staff, and other agencies. The position may involve court or administrative hearing preparation, evidence presentation, and testimony.

The City of Twin Falls is governed under the council-manager form of city government, combining the political leadership of seven elected City Council members with the managerial experience of a city manager.

As an organization, the City of Twin Falls takes great pride in providing quality service at a reasonable cost. The city is unique among public employers because of its political stability, strong financial condition, dedication to constant improvement in facilities and services, and progressive ways of problem-solving.

Our mission, as stewards of the public trust, is to meet the current and future needs of the community, promote citizen involvement, preserve our heritage, conserve and protect our social and physical resources and enhance the quality of life in Twin Falls.

In our pursuit of excellence, we work together to make valued contributions by providing outstanding customer service to enhance the quality of life for our neighbors and community.

We believe in working together as a high-performing team. Our structure encourages everyone to be engaged, connected, and take on leadership roles in their departments. We strive to be the best place to work by sharing a common culture and values. Our success is driven by our Leadership Philosophy, which encourages new ideas and motivates us to improve. Everyone is encouraged to come up with and commit to new ideas that help us all be better leaders and make positive changes in our organization.

If you have any questions regarding this position or the application process, please contact Human Resources at hr@tfid.org or (208) 735-7251.

This posting may close at any time, without prior notice, once the City determines it has received a sufficient number of qualified applications.

Code Enforcement Officer

As the next Code Enforcement Officer for the City of Twin Falls, you will play an important role in helping maintain a safe, clean, and well-regulated community. This position is ideal for someone who is professional, detail-oriented, calm under pressure, and committed to providing excellent customer service while ensuring compliance with City ordinances and regulations.

In this important role, you will respond to code enforcement complaints, investigate potential violations, educate residents and property owners, and work toward voluntary compliancewhenever possible. You will help enforce public nuisance, sanitation, zoning, sign, parking, and related ordinances while representing the City with fairness, consistency, and professionalism.

As a Code Enforcement Officer, you will:

• Respond to code enforcement complaints and concerns from the public in person, by phone, email, and other communication methods
• Investigate complaints and reports involving public nuisance, sanitation, zoning, sign compliance, parking, and related City ordinances
• Conduct field inspections, document violations, prepare reports, and maintain accurate records of findings and enforcement actions
• Work with property owners, residents, businesses, and other community members to seek voluntary compliance
• Explain City codes, ordinances, policies, and enforcement procedures in a clear, tactful, and professional manner
• Respond to parking complaints and issue citations for parking offenses as authorized by Twin Falls City Code
• Assist with animal control calls for service, including capturing, transporting, and trapping animals as needed
• Administer cleanup programs associated with forced mows, including contractor coordination, recordkeeping, photographs, and tax lien documentation
• Administer preliminary sanctions in accordance with applicable policies, procedures, codes, and ordinances
• Coordinate with City legal staff, law enforcement, and other local and state agencies regarding complaints, incidents, enforcement actions, and legal proceedings
• Prepare and present evidence, reports, and expert witness testimony for administrative hearings or court proceedings as needed
• Conduct regular code and ordinance reviews and make recommendations for enforcement, amendments, and updates
• Provide public education and information regarding City codes, violations, compliance expectations, and enforcement processes
• Maintain inspection files, enforcement records, reports, correspondence, logs, documentation, computer databases, and related records
• Prepare oral and written reports as required
• Perform all work duties in accordance with City policies, procedures, and safety practices
• Perform related duties as assigned

$21.97 - $26.34 per hour ($45,697 - $54,787), depending on experience

• Full-time, non-exempt position
• Robust retirement plan with strong employer contributions
• Paid medical and vacation leave, plus paid holidays
• Comprehensive medical, dental, and vision coverage
• City-paid life and disability insurance
• Wellness programs, additional savings, and retirement benefits
• Free or discounted access to City recreation amenities, including the pool, golf course, and library

Strong customer service skills and a professional, service-oriented approach

• Ability to communicate clearly, tactfully, and respectfully with residents, property owners, businesses, contractors, coworkers, and outside agencies
• Ability to remain calm, fair, and professional in stressful, controversial, or adversarial situations
• Strong judgment and the ability to apply codes and ordinances impartially and consistently
• Ability to investigate, document, and follow through on code and ordinance violations
• Strong attention to detail and the ability to maintain accurate records, files, reports, and enforcement documentation
• Ability to work independently, manage competing priorities, and meet time-sensitive or legal deadlines
• Understanding of public relations, education, conflict resolution, customer service, and code enforcement principles
• Knowledge of investigative methods, documentation practices, evidence preservation, chain of custody, and testimony procedures
• Ability to coordinate effectively with law enforcement, City legal staff, governmental offices, outside agencies, and the public
• Ability to operate standard office equipment, computer programs, a motor vehicle, and two-way radio
• Commitment to confidentiality, impartiality, safety, and public service

• High school diploma or GED equivalency required
• Two years of experience in municipal code enforcement preferred
• Equivalent combinations of education, training, and directly related experience that provide the required knowledge, skills, and abilities may be considered
• Ability to demonstrate the knowledge, skills, and abilities necessary to successfully perform the duties of the position
• Valid Idaho Driver's License or ability to obtain one

This position performs work in both field and office settings. Field work is performed outdoors and may involve exposure to adverse weather conditions, potentially dangerous interactions with animals, hazardous waste, and stressful or confrontational situations. Some duties are performed in a general office environment and require computer use, recordkeeping, report writing, phone communication, and coordination with internal and external partners.

This position requires the ability to communicate clearly, operate a vehicle and standard equipment, conduct inspections, document findings, maintain comprehensive records, and interact professionally with the public, coworkers, law enforcement, City legal staff, and other agencies. The position may involve court or administrative hearing preparation, evidence presentation, and testimony.

The City of Twin Falls is governed under the council-manager form of city government, combining the political leadership of seven elected City Council members with the managerial experience of a city manager.

As an organization, the City of Twin Falls takes great pride in providing quality service at a reasonable cost. The city is unique among public employers because of its political stability, strong financial condition, dedication to constant improvement in facilities and services, and progressive ways of problem-solving.

Our mission, as stewards of the public trust, is to meet the current and future needs of the community, promote citizen involvement, preserve our heritage, conserve and protect our social and physical resources and enhance the quality of life in Twin Falls.

In our pursuit of excellence, we work together to make valued contributions by providing outstanding customer service to enhance the quality of life for our neighbors and community.

We believe in working together as a high-performing team. Our structure encourages everyone to be engaged, connected, and take on leadership roles in their departments. We strive to be the best place to work by sharing a common culture and values. Our success is driven by our Leadership Philosophy, which encourages new ideas and motivates us to improve. Everyone is encouraged to come up with and commit to new ideas that help us all be better leaders and make positive changes in our organization.

If you have any questions regarding this position or the application process, please contact Human Resources at hr@tfid.org or (208) 735-7251.

This posting may close at any time, without prior notice, once the City determines it has received a sufficient number of qualified applications.

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