Specialist, Security Operations Center

Job Summary The Specialist, Security Operations Center (SOC), supports the monitoring and response to internal and external security events with potential impact on senior leadership, staff, business assets, reputation, and facilities. This role assists in conducting video patrols, monitoring security camera feeds, and investigating security alarms. The Specialist contributes to the analysis of security incidents and the monitoring of open‑source media for security‑related events. They provide support in executing security policies, maintaining physical security systems, and communicating significant matters to the management team. Exceptional communication and organizational skills are required to collaborate effectively with stakeholders. This is an office critical role. The schedule for this role is Saturday - Wednesday 6AM-2PM MST.Core ResponsibilitiesAssists in monitoring internal and external security events to identify potential threats and vulnerabilitiesSupports video patrols, monitors security camera feeds, and participates in the investigation of security alarmsContributes to the analysis of security incidents, reviewing findings, and identifying patterns or trendsSupports the monitoring of open-source media for security-related events and potential impactsProvides timely and accurate information to support the protection of people, assets/intellectual property, and facilitiesFollows security policies and procedures to ensure compliance and contribute to process improvementCollaborates with the Protective Services Team to maintain security awareness and resolve physical security issuesAssists in the monitoring and maintenance of physical security systemsDocuments and communicates relevant information to support decision-making processesSupports training activities for new Specialists and third-party Security OperatorsAssists in the development of standard operating procedures (SOPs) and training materialsCommunicates effectively with peers, partners, customers, and employeesParticipates in the continuous improvement of SOC processes and proceduresMaintains awareness of emerging threats, vulnerabilities, and industry best practicesEmployees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your jobOwn the customer experience and think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and servicesKnow your stuff, be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiencesWin as a team, make big things happen by working together and being open to new ideasBe an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customersDrive results and growthSupport a culture of inclusion in how you work and leadDo what's right for each other, our customers, investors and our communitiesThis information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.SkillsMicrosoft Office; Decision Making; Communication; Customer ServiceSalaryPrimary Location Pay Range: $25.41 - $38.12EducationHigh School Diploma / GEDRelevant Work Experience0-2 Years#J-18808-Ljbffr

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