Dispatcher

OverviewArrow Towing is hiring Dispatchers ; shifts are flexible and available any time of day or night, 7 days a week. We will train the right person! Attitude, work ethic, and customer focus are essential for success in this role.BenefitsTop pay, paid every FridayHealth, dental, and vision insurance401(k) planPaid Time OffResponsibilitiesManage a fast-paced phone environment with high-detail data entry; accuracy is crucialMulti-task and handle interruptions and chatter without becoming overwhelmedBe a team player with a can-do attitude and a go-the-extra-mile mindsetAsk great questions, be an attentive listener, use street smarts, and think logicallyUpsell services, provide pricing, and relay appropriate response timesWork with drivers to ensure all calls are invoiced and paid at time of serviceFollow up on unpaid services and diligently collect paymentAssist walk-in customers with impound vehicle releasesQualificationsHigh school diploma or equivalentExperience in transportation, trucking, or service industry preferredExperience with scheduling, dispatching, or a former driver preferredStrong geographic knowledge of the Omaha and Council Bluffs areasStrong organizational skills, attention to detail, and computer usageAbout UsArrow Towing is one of the largest towing companies in the United States with locations in Council Bluffs, Iowa and Omaha, Nebraska. We manage multiple law enforcement contracts and serve corporate, public, and private clients. We specialize in Heavy Duty and Industrial markets, as well as day-to-day light duty towing. We are financially strong, own all of our properties, trucks, and equipment, and we service our client needs coast-to-coast.All qualified applicants will be considered for employment without regard to race, religion, color, sex, national origin, age, or disability#J-18808-Ljbffr

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