DHS Program Manager

Are you ready for new challenges and new opportunities?Join our team!Current job opportunities are posted here as they become available.Subscribe to our RSS feeds to receive instant updates as new positions become available.Job Title : DHS Program ManagerLocation : Williston VT and Santa Ana, CA - Full-time onsite presence at both locations as mission requires; routine travel between sites (up to 25%)Program OverviewRemoving aliens present in the United States (U.S.) who have violated U.S. laws is a national public safety priority. To address these threats, Immigration and Customs Enforcement (ICE) formed the Targeting Operations Division (TOD) within the ICE Enforcement and Removal Operations (ERO) directorate. The primary mission of the TOD is to identify and locate aliens that pose a threat to public safety or national security. The TOD has a current and recurring need for analytical services in support of its mission to identify and locate individuals who have violated U.S. laws. This support includes the analysis of information obtained from commercial and law enforcement databases as well as publicly accessible, open-source and social media platforms.Successful law enforcement operations require adaptation to changing public safety threats and the ability to continually refine processes and modernize information technologies. Although ICE-ERO continues to make considerable progress in identifying, targeting, and arresting individuals who have violated U.S. laws, the continued use of proactive and modern enforcement tools remains an essential approach to achieve ICE enforcement goals. Analysis of information sources is needed to enhance ICE's mission and program efficiency. Previous approaches to targeting individuals for enforcement action which have not incorporated open web sources and social media information, have had limited success. The individuals targeted for enforcement action purposely employ countermeasures to inhibit ICE-EROs ability to locate them.Job Duties:Program Leadership and GovernanceServe as single point of accountability to the Government (CO/COR) and site leadership; chair weekly reviews and monthly performance briefingsEstablish and enforce standardized tradecraft; oversee cross‑training and surge operationsMission Execution and QualityDirect OSINT/social‑media exploitation workflows: intake, prioritization, collection, corroboration, report production, and quality assuranceEnsure all deliverables meet formatting and acceptance criteria; own first‑pass acceptance rate and rework reductionMaintain auditable chains of custody and documentation for all analytical outputsPerformance ManagementBuild and track KPIs aligned to QASP (e.g., turnaround times by priority, throughput per analyst, accuracy/validation rate, first‑pass acceptance, customer feedback)Produce weekly statistical reports and monthly status packages; lead corrective action plansSecurity, Privacy, and Policy ComplianceServe as liaison with OPR‑PSU and Corporate Security Officer on personnel fitness, incident reporting, and compliance with DHS directives and handbooksEnsure workforce training on handling PII, SBU/SSI, and IT security requirements; lead incident response and reportingPeople and StaffingRecruit, vet, and sustain COR‑approved permanent staffing at both sites within 30 business days of award; minimize reliance on rotating tempsDevelop shift plans and on‑call/emergency coverage; manage leave, attrition, and rapid backfill processesTools, Technology, and InnovationManage reimbursable subscription portfolio (up to the annual cap) for third‑party databases/tools; prepare approval packages with ROI justifications for COROversee evaluation and safe adoption of AI‑enabled analytics consistent with policy; run time‑boxed pilots and scale proven capabilitiesStakeholder Engagement and ReportingMaintain proactive communication with Government stakeholders; document meeting minutes within required timelinesCoordinate with subcontractors and partners; enforce SLAs and flow‑down requirementsMinimum Qualifications:8+ years leading intelligence, law‑enforcement support, or analytical programs; 3+ years managing multi‑site operationsDemonstrated experience in OSINT/social media exploitation, lead triage, and law‑enforcement case supportProven record delivering against firm performance metrics (timeliness, accuracy, throughput) under Quality Control/Assurance frameworksHands‑on experience producing executive‑level status reporting and dashboardingFamiliarity with DHS/ICE environments, personnel fitness processes, and handling of SBU/PII/SSIStrong people leadership: hiring, coaching, shift management, and performance counselingExcellent written/oral communication; ability to brief senior Government leadersBachelor's degree in a relevant field (intelligence, criminal justice, international affairs, data analytics, or similar) or equivalent experienceMust be able to obtain and maintain a favorable DHS/ICE fitness determination; periodic reinvestigations (every 5 years or as directed)LIS Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.#J-18808-Ljbffr

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