Dispatcher

About UsWe specialize in the design, installation, service, and maintenance of commercial and industrial projects. As a design-build leader, our team has constructed and maintained mechanical systems for a wide variety of high-profile clients, including hospitals, data centers, manufacturers, hotels, universities, office buildings, and more.Job SummaryWe are looking for an organized and friendly person to join our dispatching team. As a dispatcher you will work in a team environment to provide service on commercial and industrial HVAC, mechanical, and plumbing systems. You will work in a dispatch team to track technicians throughout the day, schedule and create work orders, and relay all job information to the technicians. You will be the driving force in helping our technicians meet the needs of our customers.Essential Duties & ResponsibilitiesAnswer customer calls and prioritize emergenciesCustomer service representative for the companyPrimary office contact for techniciansWork closely with the supervisors and technicians to schedule workDispatch technicians to jobs/contracts/service calls by skill level, history of the job, and location of work.Other Functions and ResponsibilitiesCreate work order numbers and relay all job information to the techniciansIssue PO's to techniciansAssist with the day-to-day operations of the Service DepartmentQualifications#L1 onsite#L1 DC#cciPhysical Demandssitting, standingWork EnvironmentOfficeBenefitsMedical, dental, vision, life insurance, LTD, STD and 401 k with matchEqual Opportunity EmployerEqual Opportunity Employer/Veterans/Disabled#J-18808-Ljbffr

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