Communication Dispatcher

JOB REQUIREMENT: As a Communication Technician, you'll be part of a dedicated team committed to preserving life and property, serving our diverse community with care and professionalism, and delivering the best emergency and non‑emergency communications.Job DutiesAnswer 10 emergent 911 phone lines and 9 non‑emergent phone lines.Monitor over 20 radio channels.Page Fire, EMS, Medical Examiner.Set off weather sirens and create and send community alert notifications for both emergent and non‑emergent situations.Dispatch services for Portage County Sheriff's Office, Stevens Point Police Department, and Plover Police Department.Provide dispatch services to 33 EMS and Fire agencies and many other agencies in Portage County.Research information for Deputies, Officers, and Detectives for all three law‑enforcement agencies and UWSP Police.Enter warrants for five law‑enforcement agencies.Enter missing persons, stolen vehicles, or property information for four law‑enforcement agencies.Enter restraining orders.Other Experience and QualificationsMust be 18 years old and a U.S. citizen.No felony convictions unless pardoned by the Governor.Preferred: Six months or more experience in emergency dispatch or related law enforcement.Preferred: One year work experience or four years of volunteer fire, ambulance, or rescue experience.Preferred: Six months or more experience in customer service and/or in a call center environment.Preferred: Public Safety Communications Dispatch diploma from an accredited technical school.Preferred: One year military communications experience that primarily involved direct voice broadcasting to send and receive messages associated with military police and emergency equipment.Key SkillsInformation technology experience.Ability to multi‑task and multi‑listen.Good active listening skills.Quick decision‑making skills and ability to prioritize emergency situations.Computer skills with the ability to use multiple screens.Good customer service skills and ability to work as a team.Ability to handle high‑stress situations, sometimes for hours at a time during high call volume.Ability to visualize the information given and think outside the box.Must be detail‑oriented.Equal Opportunity Employer StatementThe department is an equal opportunity employer. Applications will be considered based upon qualifications and not on any protected characteristic.#J-18808-Ljbffr

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