Required:
• U.S. Citizen
• Active (or recent) U.S. government Secret security clearance.
• Minimum three years of experience and/or training on the Avaya Definity G3R switching systems and Callegra Callware voicemail system.
• Ability to program switch and perform MACs to include maintenance, repair, and troubleshooting utilizing switch interface.
• Provide tier II switch support.
• Experience working in a central office environment to include O&M of standard peripheral equipment. Job Description:
• Monitor and diagnose switch alarms.
• Perform translation configurations.
• Perform routine preventative maintenance on switch hardware and equipment.
• Diagnose and replace faulty switch packs and switching equipment.
• Resolve customer trouble calls related to voice and data issues.
• Monitor and troubleshoot trunks.
• Perform adds, moves, and changes.
• U.S. Citizen
• Active (or recent) U.S. government Secret security clearance.
• Minimum three years of experience and/or training on the Avaya Definity G3R switching systems and Callegra Callware voicemail system.
• Ability to program switch and perform MACs to include maintenance, repair, and troubleshooting utilizing switch interface.
• Provide tier II switch support.
• Experience working in a central office environment to include O&M of standard peripheral equipment. Job Description:
• Monitor and diagnose switch alarms.
• Perform translation configurations.
• Perform routine preventative maintenance on switch hardware and equipment.
• Diagnose and replace faulty switch packs and switching equipment.
• Resolve customer trouble calls related to voice and data issues.
• Monitor and troubleshoot trunks.
• Perform adds, moves, and changes.
Required:
• U.S. Citizen
• Active (or recent) U.S. government Secret security clearance.
• Minimum three years of experience and/or training on the Avaya Definity G3R switching systems and Callegra Callware voicemail system.
• Ability to program switch and perform MACs to include maintenance, repair, and troubleshooting utilizing switch interface.
• Provide tier II switch support.
• Experience working in a central office environment to include O&M of standard peripheral equipment. Job Description:
• Monitor and diagnose switch alarms.
• Perform translation configurations.
• Perform routine preventative maintenance on switch hardware and equipment.
• Diagnose and replace faulty switch packs and switching equipment.
• Resolve customer trouble calls related to voice and data issues.
• Monitor and troubleshoot trunks.
• Perform adds, moves, and changes.
• U.S. Citizen
• Active (or recent) U.S. government Secret security clearance.
• Minimum three years of experience and/or training on the Avaya Definity G3R switching systems and Callegra Callware voicemail system.
• Ability to program switch and perform MACs to include maintenance, repair, and troubleshooting utilizing switch interface.
• Provide tier II switch support.
• Experience working in a central office environment to include O&M of standard peripheral equipment. Job Description:
• Monitor and diagnose switch alarms.
• Perform translation configurations.
• Perform routine preventative maintenance on switch hardware and equipment.
• Diagnose and replace faulty switch packs and switching equipment.
• Resolve customer trouble calls related to voice and data issues.
• Monitor and troubleshoot trunks.
• Perform adds, moves, and changes.
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