Dispatcher

Dispatcher The dispatcher plays a meaningful role in managing our towing resources to ensure smooth vehicle pickups and deliveries, optimizing branch productivity. This role provides outstanding customer service to our towing partners and is integral to the organization's business and branch growth.ResponsibilitiesDirect activities related to towing operations and on-time performance goals.Manage tow truck resources and assign work efficiently to optimize tower productivity.Plan future day resource requirements and coordinate with towers to ensure necessary truck resources are lined up.Identify when demand exceeds tow truck capacity and refer to part-time networks for additional resources.Monitor transportation costs and identify opportunities for cost savings.Recruit new towers to build towing networks with added resources.Provide necessary documentation to drivers for each pickup and delivery.Monitor work-in-progress and make necessary adjustments to ensure timely performance.Identify and escalate issues or concerns related to transportation activities to management.Form a fundamental relationship with the transportation team.Establish and maintain positive working relationships with all tow drivers.Review and analyze reports on transportation activity, including time performance metrics.Comply with safety guidelines and company policies and procedures.Perform other duties as assigned.Essential Skills1+ year of dispatching experienceAbility to handle multiple tasks simultaneouslyStrong organizational skillsAdditional Skills & QualificationsCustomer service experienceExperience in logisticsWork EnvironmentThis is an onsite position with working hours from Monday to Friday, 8am to 5pm.Job Type & LocationThis is a Contract to Hire position based out of Indianapolis, IN.Pay and BenefitsThe pay range for this position is $22.00 - $22.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Indianapolis, IN.Application DeadlineThis position is anticipated to close on Jul 15, 2026.

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