Lead Dispatcher

Join a leader in the snow and ice management industry as a full-time year-round Lead Dispatcher in Macedonia, OH. You'll use the Electronic Dispatch System (EDS) to dispatch snow fighters and monitor their progress, ensuring that snow removal is completed in a timely and efficient manner. If you thrive in a fast-paced environment and can make decisions quickly, this is the opportunity for you!Key ResponsibilitiesReview weather forecasts with snow event captain and relay snow event plans to snow fightersAssign salt truck drivers to trucks as neededDispatch snow plow drivers and monitor progress using Electronic Dispatch System (EDS)Communicate with customers on status of snow removalReview daily activities and prepare end of day reports for internal teamsHire, train, coach, and mentor a team of 10-16 dispatchersUpdate EDS in the summer months to reflect changes throughout the sales seasonWork closely with Vice President on strategic projects across all departments in the summer monthsMust be willing and able to work 16-18 hour shifts during snow eventsRequired Skills and QualificationsDispatching: 1 year (preferred)Driver's License (required)Must work well in fast-paced, high-stress conditionsAbility to make decisions quicklyAble and willing to work on-call in winterMust be located within 20-30 minutes of shop location in Macedonia, OH due to on-call nature of the positionCompensation and Benefits$18.00 - $24.00 per hour$5.00 per hour shift differential for snow eventsHealth, dental, and vision insuranceHealth savings account optionPaid sick time and PTOPaid company shutdown the week of July 4thScheduleTypical hours 7:00am-4:00pm.When it snows: ~2:00am - when the snow stops.Must be willing and able to work 16-18 hour shifts during snow events!Flexible schedule available in summer / off-season#J-18808-Ljbffr

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