Dispatcher

Dispatcher Opportunity Looking to trade up to a better opportunity? Absolute has an exciting opportunity for a Dispatcher. This position is in office and pays $23-$25 per hour depending on experience.Your Contribution:As a Dispatch Coordinator at Absolute Electrical Plumbing Heating & Air you are responsible for maximizing the production of the service and sales team. The individual in this role must possess strong organizational skills and be able to prioritize tasks to reach the objective. The Dispatch Coordinator is accountable for ensuring that we get the right professionals to the right calls and communicate with our clients along the way. Schedule: Monday - Friday: 10:00am - 6:00pm, every other weekend.Who/What Are We Looking For?Coordinate the transportation movements of the techniciansMust keep track of the drivers' schedules as they change throughout the dayKeep track of the technicians' start and departure timesMust maintain a matrix with the techs' routes, start location, specialty tools and qualifications to be able to assign the right call to the right techRequires interaction with drivers dailyAnticipate problems with routes and parts by making quick sound decisionsRespond to special requests from customers related to jobs performed by a technicianOrder parts for special ordersMaintain techs' vacation, sick and weekend schedulesFollow up on all pending/ recommended workForecast workload for 2-3 days outContact customers with parts pending and status of partsQualifications:Dispatch experience requiredRebate & Permitting experience highly preferredDemonstrate passion for excellence with respect to treating and caring for customersStrong decision-making abilitiesAbility to identify customer needs and clearly articulate product and service offeringsHighly developed sense of integrity and commitment to customer satisfactionMeet all attendance and dependability requirementsTeam playerMultitasking and time management skills with the ability to prioritizeWho WE Are:At Absolute we have a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!Posted Min Pay RateUSD $23.00/Hr.Posted Max Pay RateUSD $25.00/Hr.

Government Careers

Show more