Lead Airport Agent - Ramp | Careers in Government

Join Envoy Air where you will be stimulated, challenged, and have the opportunity to develop your career.

Responsibilities include:

Coordination of the overall operation within an assigned functional area
Ensuring adequate operational coverage; responsible for scheduling and manpower utilization
Maintaining a safe, dependable, and consistent operation
Conducting agent observations
Scheduling and administering local training including new hire training
Maintaining supplies and inventory control logs
Preparing customer correspondence, investigating discrepancies, and compiling statistical data for reports
Completing administrative duties
Performing station agent work within the ramp service operation, as required
Loading and unloading baggage and cargo on and off aircraft
Transporting items between terminals, aircraft, and the bag room using belt-loaders, tugs, carts, and other equipment
Marshaling aircraft which requires working closely with teammates to ensure a safe path
Cleaning and servicing cabin interiors, including seatback pockets, cushions, tray tables, overhead bins, cockpit, galley, and the lavatory
De-icing aircraft which requires using equipment to apply chemicals/compounds, if applicable
Organizing work groups and handling multiple priorities in a fast-paced environment

Requirements include:

Minimum age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired, and unsuspended REAL ID-compliant, state driver's license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Flexible to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Must be able to carry, bend, lift, and turn with bags weighing up to 75 lbs.
Demonstrated ability to communicate verbally and in writing
Ability to read, write, fluently speak, and understand the English language
Possess the legal right to work in the United States
A minimum of one year of customer service experience preferred
Previous experience in a team-lead capacity preferred
Organization and interpersonal skills are necessary
Above-average qualities of leadership, initiative, and judgment are essential
Administrative background preferred
Above average attendance preferred
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations

Envoy Air is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Join Envoy Air where you will be stimulated, challenged, and have the opportunity to develop your career.

Responsibilities include:

Coordination of the overall operation within an assigned functional area
Ensuring adequate operational coverage; responsible for scheduling and manpower utilization
Maintaining a safe, dependable, and consistent operation
Conducting agent observations
Scheduling and administering local training including new hire training
Maintaining supplies and inventory control logs
Preparing customer correspondence, investigating discrepancies, and compiling statistical data for reports
Completing administrative duties
Performing station agent work within the ramp service operation, as required
Loading and unloading baggage and cargo on and off aircraft
Transporting items between terminals, aircraft, and the bag room using belt-loaders, tugs, carts, and other equipment
Marshaling aircraft which requires working closely with teammates to ensure a safe path
Cleaning and servicing cabin interiors, including seatback pockets, cushions, tray tables, overhead bins, cockpit, galley, and the lavatory
De-icing aircraft which requires using equipment to apply chemicals/compounds, if applicable
Organizing work groups and handling multiple priorities in a fast-paced environment

Requirements include:

Minimum age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired, and unsuspended REAL ID-compliant, state driver's license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Flexible to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Must be able to carry, bend, lift, and turn with bags weighing up to 75 lbs.
Demonstrated ability to communicate verbally and in writing
Ability to read, write, fluently speak, and understand the English language
Possess the legal right to work in the United States
A minimum of one year of customer service experience preferred
Previous experience in a team-lead capacity preferred
Organization and interpersonal skills are necessary
Above-average qualities of leadership, initiative, and judgment are essential
Administrative background preferred
Above average attendance preferred
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations

Envoy Air is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

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