Dispatcher

Dispatcher for Local Home Improvement CompanyHere at Mr. Handyman and HM Remodeling, we're looking to add a seasoned industry and service professional to our office team. You would be answering customer phone calls, assisting clients with booking jobs, scheduling and routing technicians.To succeed in this role:Be friendly and outgoing professionalBe highly organized and detail orientedHave previous construction/handyman experienceBe a self starterHave computer experience with Microsoft OfficeMinimum requirements:Live within South Bend Area5+ years construction industry experienceProblem solving skillsAbility to multi-taskProfessional communication skills and phone etiquetteMr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members.When you join the Mr. Handyman team, you get so much more than a job you get a career you can be proud of, and the support of industry-leading software and business systems.Your Responsibilities as an Office Professional:Lead management and Schedulingyou will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service ProfessionalsMaking Recommendations and Managing Expectations with CustomersYou'll communicate with customers to guide them through their projects and assist with managing their expectations.Create Life-Long CustomersDeliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.How We'll Measure Performance:Quality of WorkOur value comes from meeting and exceeding our customers expectations at every touch pointCustomer SatisfactionYou will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction.EfficiencyDoing the job well and doing the job in a timely manner are critical to success in this role.Benefits & Pay:The pay range for this position is $20 to $24 and is dependent on your experience.Holiday and Vacation pay401k investment opportunitiesRemember, we're looking to hire only the best. If that's you, APPLY TODAY!

Government Careers

Show more