Dispatcher Days - D1A

Summary

Hallcon Job OpportunityHallcon is a transportation and infrastructure services company serving clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation networks, and more.Hallcon provides essential services spanning multi-modal shuttle operations, integrated command centers, electric vehicle (EV) infrastructure, EV Charging-as-a-Service (CaaS), technology integration, analytics, business intelligence, fleet management, specialty cleaning, and overall rider experience performance.The RoleAre you passionate about client service and ready to join a fast-paced, collaborative, dynamic team? This is a unique, innovative opportunity for skilled communicators who are highly effective in problem solving, technology platforms, and client service.Key ResponsibilitiesCoordinate and ensure timely coverage of driver tripsOptimize driver trip coverage options across multiple technology and dispatch platformsMonitor trip accuracy and provide support where neededEscalate issues to field operations or clients when appropriateMaintain up-to-date and accurate records in our internal systemsCommunicate professionally with field management and other team members100% onsite working environment at our Lenexa, KS command center (this role is not a remote work environment role)Qualifications2-4+ years experience in dynamic, fast-paced operations center or call center environmentsExcellent reliability and onsite attendanceStrong client service and phone communication skillsHigh school diploma or equivalentDemonstrated professionalism and business maturity in an office environmentSolid Microsoft Office (Outlook, Word, PowerPoint) proficiencyAsserts ownership for projects and assigned activities, meets deadlinesDoes this opportunity resonate with you? We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.Hallcon is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Job Description

Hallcon Job OpportunityHallcon is a transportation and infrastructure services company serving clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation networks, and more.Hallcon provides essential services spanning multi-modal shuttle operations, integrated command centers, electric vehicle (EV) infrastructure, EV Charging-as-a-Service (CaaS), technology integration, analytics, business intelligence, fleet management, specialty cleaning, and overall rider experience performance.The RoleAre you passionate about client service and ready to join a fast-paced, collaborative, dynamic team? This is a unique, innovative opportunity for skilled communicators who are highly effective in problem solving, technology platforms, and client service.Key ResponsibilitiesCoordinate and ensure timely coverage of driver tripsOptimize driver trip coverage options across multiple technology and dispatch platformsMonitor trip accuracy and provide support where neededEscalate issues to field operations or clients when appropriateMaintain up-to-date and accurate records in our internal systemsCommunicate professionally with field management and other team members100% onsite working environment at our Lenexa, KS command center (this role is not a remote work environment role)Qualifications2-4+ years experience in dynamic, fast-paced operations center or call center environmentsExcellent reliability and onsite attendanceStrong client service and phone communication skillsHigh school diploma or equivalentDemonstrated professionalism and business maturity in an office environmentSolid Microsoft Office (Outlook, Word, PowerPoint) proficiencyAsserts ownership for projects and assigned activities, meets deadlinesDoes this opportunity resonate with you? We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.Hallcon is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.