Dispatcher

Dispatcher Position

Talon Recruiting has partnered with a National leader in rental, sales and distribution of industrial and commercial heavy equipment. We are looking for a Dispatcher for their Asheville, NC location.

Job Description Summary

As a Dispatcher, you will coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers. This position also involves handling customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and the Company. You will be responsible for following standard operating procedures.

Duties & Responsibilities

• Create and monitor driver's schedules
• Create and monitor receipt and delivery schedules for company equipment
• Review daily and weekly driver logs in accordance with company and DOT standards
• Perform daily truck inspections in accordance with company and DOT standards
• Work closely with other store locations in order to assist them in meeting their customer's equipment needs
• Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution
• Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment
• Ability to multi-task, make swift changes and handle multiple demands in a fast-paced environment
• Perform other duties as assigned by the manager

Qualifications

• College degree (bachelor or associates) preferred
• Working knowledge of DOT Federal Motor Carrier Safety Regulations
• Customer Service & Dispatch training, a plus
• 2+ years of experience with applications of various construction/industrial equipment
• Working knowledge of the delivery area
• Ability to lift, bend, stoop, squat, reach, crouch, and kneel, as well as ability to sit or stand for long periods of time

Compensation:

• $60K 70K+ DOE
• Generous vacation policy
• Comprehensive Medical, Dental, Vision, LTD, STD
• 401(k) plan

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