Program Support Analyst II

Executive Operations Management: Provides dedicated administrative support to the senior-level Department of State official and designated staff. Oversees the day-to-day internal administrative operations of the office, including managing workflow, administrative procedures, and correspondence production. Manages the executive's daily calendar, provides a morning briefing of scheduled activities, and delivers timely reminders to ensure preparedness for all engagements. Travel Management: Creates and manages all complex domestic and international travel arrangements and itineraries, including coordination with destination contacts and managing subsequent changes. Coordinates all logistics for government travel, including booking tickets, hotels, and rental vehicles; estimating per diem; and processing travel vouchers upon return using the E2 Travel Manager System. Time Keeping: Tracks and reports official duty time and attendance records through Time and Attendance Electronic System (TATEL). Processes and manages overtime and compensation time ledgers, ensuring full adherence to agency policies and applicable regulations. Communication Control: Schedules meetings and appointments, coordinates executive communications, including taking calls, responding to emails and interfacing with internal and external stakeholders while ensuring compliance with protocol, procedural accuracy, and alignment with agency policies. Strategic Liaison: Acts as the primary point of contact between the executive and senior-level managers, external agencies and outreach partners. Exercises professional judgment to triage, route, and respond to inquiries on behalf of the executive. Analytical Support: Conducts research and analysis on program trends to prepare background materials, briefings, and documentation for high-level meetings or conferences.