Dispatcher

Dispatcher Join the team that keeps Albuquerque running. At B Carlson Heating, Air Conditioning & Plumbing, we've proudly served the Albuquerque community since 1971. Our success isn't just built on great technicians. It's built on exceptional people behind the scenes who keep everything moving.As a dispatcher, you're more than someone answering phones and scheduling calls. You're the heartbeat of our operation. You'll help customers when they need us most, support our field teams, and play a critical role in delivering five-star service every day.If you thrive in a fast-paced environment, love solving problems, and enjoy being the person who keeps everything on track, we'd love to meet you.Why You'll Love Working Here Medical, dental & vision insurancePet insuranceEmployee discounts401(k) with 4% company matchPaid time offPaid holidaysPaid parental leaveWeekly payOpportunities for growth and career advancementA team that values collaboration, accountability, and having each other's backsWhat You'll Do Coordinate daily schedules based on customer needs, technician skill sets, and call priorityDispatch and debrief technicians throughout the dayKeep jobs running efficiently by monitoring technician performance and productivityProvide timely, professional communication with customersWork closely with leadership to help achieve daily and monthly goalsBe the calm, organized voice that keeps the team moving forwardWhat We're Looking For High school diploma or GEDAt least 1 year of dispatch experience, preferably in a service-based industryExperience dispatching field techniciansServiceTitan experience is a plusProficiency with Microsoft Office or Google WorkspaceStrong organizational and multitasking skillsExcellent communication and customer service skillsA positive attitude and the ability to perform well under pressureBe the difference. Every successful service call starts with a great dispatcher. If you're ready to make an impact, grow your career, and join a company that's been trusted by Albuquerque families for over 50 years, apply today. Your next opportunity starts here.#BCarlson1

Government Careers

Show more