Dispatcher

Summary

HVAC Dispatcher Love Having Weekdays Off? This Schedule Is for You!Work FridayMonday | 7:00 AM 5:00 PM and enjoy three weekdays off every week to run errands, schedule appointments, or simply avoid the weekend crowds.Pay: $24/hourKeep the Team Moving. Keep Customers Happy.Are you organized, calm under pressure, and experienced in dispatching skilled trades? If you know ServiceTitan and understand how HVAC, plumbing, or electrical service businesses operate, we'd love to have you on our team.Boston Standard is looking for an experienced Dispatcher who can keep technicians productive, communicate effectively with customers, and help deliver a five-star service experience every day.Why You'll Love Working Here$24/hourHealth, dental & vision insurancePaid Time OffStable, year-round workSupportive team environmentOpportunities for growth and advancementWhat You'll DoDispatch and route HVAC service technicians for maximum efficiencyMonitor technician schedules and make real-time adjustments throughout the dayCommunicate with customers regarding appointment updates and technician arrival timesCoordinate with technicians to maximize productivity and minimize downtimeManage work orders and scheduling through ServiceTitanMaintain accurate customer and job informationDeliver exceptional customer service in a fast-paced environmentWhat We're Looking ForExperience dispatching in the HVAC, plumbing, electrical, or home services industryServiceTitan experience is requiredStrong understanding of skilled trades scheduling and dispatch operationsExcellent organizational and multitasking skillsOutstanding customer service and communication abilitiesAbility to thrive in a fast-paced environmentPositive attitude and team-first mentalityJoin the Boston Standard TeamIf you know the trades, understand ServiceTitan, and enjoy keeping technicians productive while providing outstanding customer service, we'd love to hear from you.Apply today and join the Boston Standard team!

Job Description

HVAC Dispatcher Love Having Weekdays Off? This Schedule Is for You!Work FridayMonday | 7:00 AM 5:00 PM and enjoy three weekdays off every week to run errands, schedule appointments, or simply avoid the weekend crowds.Pay: $24/hourKeep the Team Moving. Keep Customers Happy.Are you organized, calm under pressure, and experienced in dispatching skilled trades? If you know ServiceTitan and understand how HVAC, plumbing, or electrical service businesses operate, we'd love to have you on our team.Boston Standard is looking for an experienced Dispatcher who can keep technicians productive, communicate effectively with customers, and help deliver a five-star service experience every day.Why You'll Love Working Here$24/hourHealth, dental & vision insurancePaid Time OffStable, year-round workSupportive team environmentOpportunities for growth and advancementWhat You'll DoDispatch and route HVAC service technicians for maximum efficiencyMonitor technician schedules and make real-time adjustments throughout the dayCommunicate with customers regarding appointment updates and technician arrival timesCoordinate with technicians to maximize productivity and minimize downtimeManage work orders and scheduling through ServiceTitanMaintain accurate customer and job informationDeliver exceptional customer service in a fast-paced environmentWhat We're Looking ForExperience dispatching in the HVAC, plumbing, electrical, or home services industryServiceTitan experience is requiredStrong understanding of skilled trades scheduling and dispatch operationsExcellent organizational and multitasking skillsOutstanding customer service and communication abilitiesAbility to thrive in a fast-paced environmentPositive attitude and team-first mentalityJoin the Boston Standard TeamIf you know the trades, understand ServiceTitan, and enjoy keeping technicians productive while providing outstanding customer service, we'd love to hear from you.Apply today and join the Boston Standard team!