Dispatcher

Summary

Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

401(k) matching

Bonus based on performance

Free uniforms

Dispatcher Job Description:

The 1-Tom Plumber Dispatcher will provide fast and friendly customer service to both internal and external customers. The dispatcher will manage calls for the technicians and the day-to-day operations.

Responsibilities Include but are not limited to: Strong customer service skills, multitasker, answering client calls, and scheduling technician appointments for jobs. In addition to entering client data into a computer, this individual will provide responses and feedback to clients regarding service queries and make outbound calls to clients as necessary.

Job Requirements:

High School diploma or equivalent

Ability to satisfactorily resolve client concerns

Competency of basic computer programs

Professional demeanor

Self-motivated with a sense of urgency to complete tasks

Able to work gracefully under pressure in a fast-paced environment

Strong problem-solving abilities and attention to detail

Reliable, trustworthy and punctual

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.

Job Description

Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

401(k) matching

Bonus based on performance

Free uniforms

Dispatcher Job Description:

The 1-Tom Plumber Dispatcher will provide fast and friendly customer service to both internal and external customers. The dispatcher will manage calls for the technicians and the day-to-day operations.

Responsibilities Include but are not limited to: Strong customer service skills, multitasker, answering client calls, and scheduling technician appointments for jobs. In addition to entering client data into a computer, this individual will provide responses and feedback to clients regarding service queries and make outbound calls to clients as necessary.

Job Requirements:

High School diploma or equivalent

Ability to satisfactorily resolve client concerns

Competency of basic computer programs

Professional demeanor

Self-motivated with a sense of urgency to complete tasks

Able to work gracefully under pressure in a fast-paced environment

Strong problem-solving abilities and attention to detail

Reliable, trustworthy and punctual

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.