Dispatch Operator

Summary

Federal Protective Services DispatcherMonitor Federal Protective Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.Hourly Rate $29.26.Health and Welfare $5.09/hrResponsibilities:Monitor FPS and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:Communicating audio messages via radio and telephoneCoordinating law enforcement and public safety personnel activitiesTransferring public safety informationAnswering questions and updating client recordsThink and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.Log all calls in database including required details of each callKeep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkersOperate multi-channel radio and telephone dispatch equipmentAccess Federal, State, and local databases and maintain compliance regulations and proceduresAssist with quality review of events created by fellow dispatchersMonitor alarms received and keep records based on unique accountsProficiently perform administrative tasks on desktop computer and notify management of any technological issuesMonitor in-house closed-circuit television (CCTV) camerasPerform dispatching duties for other locations in the event of a failureAssist in the training of dispatcher traineesRoutinely test alarms, communication systems, and other devicesQualifications:US Citizenship RequiredCandidates will be required to undergo a background checkHigh School diploma or GEDAbility to work under stress and to respond to emergency communicationsMinimum of 1 years' experience as a 911 dispatcher or similar function in an emergency call centerExcellent phone skillsBe able to handle filing and other administrative dutiesKnowledge of a 24-hour emergency communication center including familiarity with public safety functions and concerns and of the public safety communication's environment, demands, requirements and related laws, regulations and systemsComputer Skills -- Utilizes a personal computer with word processing, spreadsheet and related software with reasonable speed and accuracyHold Secret security clearance or have the ability to gain/maintain oneRequires intermittent walking, sitting, and stretching throughout the workday. Employees will have extended periods of sitting, outside of breaks, throughout their shifts.Employees are encouraged to walk around the room, rotate standing/sitting and to stretch occasionally. Required to walk to/from personal vehicles to the CSOC room. This is sedentary work that requires the use of phone systems, computers and radio communication, will be exposed to long of periods of sitting at assigned workstation and exposure to computer light.Benefits:Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.Equal Opportunity Employer Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet

Job Description

Federal Protective Services DispatcherMonitor Federal Protective Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.Hourly Rate $29.26.Health and Welfare $5.09/hrResponsibilities:Monitor FPS and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:Communicating audio messages via radio and telephoneCoordinating law enforcement and public safety personnel activitiesTransferring public safety informationAnswering questions and updating client recordsThink and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.Log all calls in database including required details of each callKeep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkersOperate multi-channel radio and telephone dispatch equipmentAccess Federal, State, and local databases and maintain compliance regulations and proceduresAssist with quality review of events created by fellow dispatchersMonitor alarms received and keep records based on unique accountsProficiently perform administrative tasks on desktop computer and notify management of any technological issuesMonitor in-house closed-circuit television (CCTV) camerasPerform dispatching duties for other locations in the event of a failureAssist in the training of dispatcher traineesRoutinely test alarms, communication systems, and other devicesQualifications:US Citizenship RequiredCandidates will be required to undergo a background checkHigh School diploma or GEDAbility to work under stress and to respond to emergency communicationsMinimum of 1 years' experience as a 911 dispatcher or similar function in an emergency call centerExcellent phone skillsBe able to handle filing and other administrative dutiesKnowledge of a 24-hour emergency communication center including familiarity with public safety functions and concerns and of the public safety communication's environment, demands, requirements and related laws, regulations and systemsComputer Skills -- Utilizes a personal computer with word processing, spreadsheet and related software with reasonable speed and accuracyHold Secret security clearance or have the ability to gain/maintain oneRequires intermittent walking, sitting, and stretching throughout the workday. Employees will have extended periods of sitting, outside of breaks, throughout their shifts.Employees are encouraged to walk around the room, rotate standing/sitting and to stretch occasionally. Required to walk to/from personal vehicles to the CSOC room. This is sedentary work that requires the use of phone systems, computers and radio communication, will be exposed to long of periods of sitting at assigned workstation and exposure to computer light.Benefits:Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.Equal Opportunity Employer Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet