Dispatcher

Summary

Dispatcher

The Dispatcher is responsible for coordinating daily transportation operations, communicating with drivers and customers, and ensuring accurate shipment tracking and updates. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment while providing excellent customer service.

Coordinated daily dispatch operations by scheduling and communicating with drivers to ensure on-time pickups and deliveries while providing real-time shipment updates.

Utilized CieTrade to enter, update, and track load information, customer orders, and transportation details accurately.

Delivered excellent customer service by responding to client inquiries, resolving issues quickly, and maintaining strong communication between customers, drivers, and internal teams.

Previous experience in customer service(required), scheduling, logistics or dispatch preferred

Strong communication and interpersonal skills

Excellent organizational and time management abilities

Ability to multitask and prioritize in a fast-paced environment

Problem-solving mindset with a focus on customer satisfaction

Basic computer skills and experience with scheduling or order management systems

Ability to work independently and as part of a team

*This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check. If you're interested in this position, please apply with a complete resume and work history.

Job Description

Dispatcher

The Dispatcher is responsible for coordinating daily transportation operations, communicating with drivers and customers, and ensuring accurate shipment tracking and updates. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment while providing excellent customer service.

Coordinated daily dispatch operations by scheduling and communicating with drivers to ensure on-time pickups and deliveries while providing real-time shipment updates.

Utilized CieTrade to enter, update, and track load information, customer orders, and transportation details accurately.

Delivered excellent customer service by responding to client inquiries, resolving issues quickly, and maintaining strong communication between customers, drivers, and internal teams.

Previous experience in customer service(required), scheduling, logistics or dispatch preferred

Strong communication and interpersonal skills

Excellent organizational and time management abilities

Ability to multitask and prioritize in a fast-paced environment

Problem-solving mindset with a focus on customer satisfaction

Basic computer skills and experience with scheduling or order management systems

Ability to work independently and as part of a team

*This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check. If you're interested in this position, please apply with a complete resume and work history.