DMC Surveillance Observer (2 Full-Time) Day, Swing

Summary

Job Title

Observes and evaluates employee and customer activity in both gaming and non-gaming areas. Remains current on all Tribal, State, and Federal gaming rules and regulations. Advises shift supervisor and submits appropriate reports when incidents, infractions, and violation occur. Ensures compliance of all company and departmental policies and procedures.

Knowledge and Certification, Skills and Abilities

Knowledge and Certification

• High school diploma or GED required
• High level of confidentiality

Preferred:

• Previous surveillance experience
• Good working knowledge of computers
• Excellent report writing skills

Skills

• Excellent written and oral communication skills
• High level of confidentiality
• Good math skills

Abilities

• Ability to operate computers
• Ability to complete work on time with little to no supervision
• Ability to handle possibly stress full situations

Essential Duties and Responsibilities

• Monitor all customer and employee activity in both gaming and non-gaming areas.
• Remains current on all Tribal, State, and Federal gaming rules and regulations.
• Notifies supervisor and submits any appropriate reports when incidents, infractions and violations occur.
• Ensures compliance of all company and departmental policies and procedures
• Thorough knowledge of casino operations, casino games as well as cheating and embezzlement scams
• General knowledge of video surveillance systems
• Performs other administrative duties as directed by Surveillance Manager

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear. The team member is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The team member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.

The team member is regularly required to stand, for long periods of time. Must be able to lift up to fifty (50) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The team member is regularly exposed to risk of radiation (from computers), as a great deal of the workday is spent working on spreadsheets or inputting data into the computer system.

Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Extensive computer use. Must handle hazardous materials. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals. High volume direct public contact.

Disclaimer and Conditions of Employment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All casino employees are responsible to ensure that their designated operations are in compliance with casino policies, MICS, ICS, Standard Operating Procedures, Tribal-State Compact and Tribal Gaming Regulations.

Conditions of employment with the casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing a 90-day introductory period. Candidates for this position will be required to have dependable transportation available to them. Must also maintain a valid Driver's License and be insurable on our company's policy throughout your time of employment with the casino.

Qualifications

Education

High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description

Job Title

Observes and evaluates employee and customer activity in both gaming and non-gaming areas. Remains current on all Tribal, State, and Federal gaming rules and regulations. Advises shift supervisor and submits appropriate reports when incidents, infractions, and violation occur. Ensures compliance of all company and departmental policies and procedures.

Knowledge and Certification, Skills and Abilities

Knowledge and Certification

• High school diploma or GED required
• High level of confidentiality

Preferred:

• Previous surveillance experience
• Good working knowledge of computers
• Excellent report writing skills

Skills

• Excellent written and oral communication skills
• High level of confidentiality
• Good math skills

Abilities

• Ability to operate computers
• Ability to complete work on time with little to no supervision
• Ability to handle possibly stress full situations

Essential Duties and Responsibilities

• Monitor all customer and employee activity in both gaming and non-gaming areas.
• Remains current on all Tribal, State, and Federal gaming rules and regulations.
• Notifies supervisor and submits any appropriate reports when incidents, infractions and violations occur.
• Ensures compliance of all company and departmental policies and procedures
• Thorough knowledge of casino operations, casino games as well as cheating and embezzlement scams
• General knowledge of video surveillance systems
• Performs other administrative duties as directed by Surveillance Manager

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear. The team member is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The team member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.

The team member is regularly required to stand, for long periods of time. Must be able to lift up to fifty (50) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The team member is regularly exposed to risk of radiation (from computers), as a great deal of the workday is spent working on spreadsheets or inputting data into the computer system.

Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Extensive computer use. Must handle hazardous materials. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals. High volume direct public contact.

Disclaimer and Conditions of Employment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All casino employees are responsible to ensure that their designated operations are in compliance with casino policies, MICS, ICS, Standard Operating Procedures, Tribal-State Compact and Tribal Gaming Regulations.

Conditions of employment with the casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing a 90-day introductory period. Candidates for this position will be required to have dependable transportation available to them. Must also maintain a valid Driver's License and be insurable on our company's policy throughout your time of employment with the casino.

Qualifications

Education

High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.