Lead Passenger Assist

Summary

Lead Airline Passenger Assistant We are looking for a reliable and experienced Lead Airline Passenger Assistant, also known as the Lead Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance.Shift- Open Availability; Willing to work any shiftPassenger services positions are very customer service-oriented and "tipping" is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25$100 per week.Pay: $23.88/hr The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team MembersResponsibilities The Gate Coordinator position will be staffed during the station's operational period.Your punctuality is extremely important and necessary for the smooth operation of the Wheelchair department.The Gate Coordinator must follow the General Employee Conduct policy and all Standard operating procedures necessary to complete the job as detailed.Provide leadership and direction to team membersOversee and perform wheelchair service including pre-boards to all passengers at your assigned zone.Report performance issues to the SupervisorCheck equipment including Aisle chairs daily at your assigned zone.Relay communication between team members, client, customers, and managementQualifications Required: Must be 18 years of age or older One (1) year of lead customer service experienceAbout Us ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit www.abm.com

Job Description

Lead Airline Passenger Assistant We are looking for a reliable and experienced Lead Airline Passenger Assistant, also known as the Lead Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance.Shift- Open Availability; Willing to work any shiftPassenger services positions are very customer service-oriented and "tipping" is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25$100 per week.Pay: $23.88/hr The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team MembersResponsibilities The Gate Coordinator position will be staffed during the station's operational period.Your punctuality is extremely important and necessary for the smooth operation of the Wheelchair department.The Gate Coordinator must follow the General Employee Conduct policy and all Standard operating procedures necessary to complete the job as detailed.Provide leadership and direction to team membersOversee and perform wheelchair service including pre-boards to all passengers at your assigned zone.Report performance issues to the SupervisorCheck equipment including Aisle chairs daily at your assigned zone.Relay communication between team members, client, customers, and managementQualifications Required: Must be 18 years of age or older One (1) year of lead customer service experienceAbout Us ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit www.abm.com