Dispatcher

Summary

DispatcherJoin the Team That'sAbsolutely the Best!About UsAtF.H. Furr Plumbing, Heating, A/C, and Electrical Inc., we've spent over42 yearsbuilding a reputation as the region's go?to experts for residential home services. With more than750 team membersserving Northern Virginia, Southern Maryland, and DC, we're proud to deliver comfort, safety, and peace of mind to thousands of homeowners every year.Why You'll Love Working HereCompetitive pay and a comprehensive benefits packageA supportive, high?energy team that wants to see you succeedA fast-paced environment where no two days feel the sameA respected company with a long-standing legacy of excellenceReal opportunities to grow your career and advance within the organizationIf you're looking for a workplace where your contributions matter, you'll feel right at home here.What We're Looking ForWe're searching for adriven, detail?oriented Dispatcherwho thrives on keeping operations running smoothly. In this role, you'll be the heartbeat of our daily workflow — coordinating schedules, prioritizing calls, and ensuring our field technicians are exactly where they need to be.Your ability to stay organized, communicate clearly, and think on your feet will directly impact our customers' experience and our team's success.What You'll DoStrategically schedule and dispatch field technicians for service calls and projectsPrioritize incoming requests based on urgency, location, and technician availabilityCommunicate with customers to confirm appointments, provide updates, and deliver top?tier serviceWork closely with internal teams to allocate resources for emergency or high?priority callsTrack technician progress throughout the day and adjust schedules as neededMaintain accurate, up?to?date records of service calls, technician activity, and workflow changesWhat You BringPrevious experience in dispatching, scheduling, or a similar coordination roleStrong multitasking and organizational abilitiesExcellent communication skills and a customer?first mindsetComfort with dispatching or scheduling software (ServiceTitan experience is a plus)Ability to stay focused and effective in a fast?moving, deadline?driven environmentHigh attention to detail and accuracyBenefits & PerksCompany?paid Medical, Dental, and Vision Insurance401(K) PlanCompany?paid Long?Term Disability and Life InsuranceShort?term disability and voluntary life insurance optionsGenerous PTO and paid holidaysOngoing training, development, and advancement opportunitiesReady to Make an Impact?Join a team that takes pride in delivering exceptional service and making homeowners' lives more comfortable and secure. If you're a motivated professional who loves staying organized and keeping operations running seamlessly, we want to meet you.Apply today and take the next step in your career with F.H. Furr!F.H. Furr may conduct a pre?employment background check and drug test, subject to applicable law.USD $20.00/Hr.USD $23.00/Hr.

Job Description

DispatcherJoin the Team That'sAbsolutely the Best!About UsAtF.H. Furr Plumbing, Heating, A/C, and Electrical Inc., we've spent over42 yearsbuilding a reputation as the region's go?to experts for residential home services. With more than750 team membersserving Northern Virginia, Southern Maryland, and DC, we're proud to deliver comfort, safety, and peace of mind to thousands of homeowners every year.Why You'll Love Working HereCompetitive pay and a comprehensive benefits packageA supportive, high?energy team that wants to see you succeedA fast-paced environment where no two days feel the sameA respected company with a long-standing legacy of excellenceReal opportunities to grow your career and advance within the organizationIf you're looking for a workplace where your contributions matter, you'll feel right at home here.What We're Looking ForWe're searching for adriven, detail?oriented Dispatcherwho thrives on keeping operations running smoothly. In this role, you'll be the heartbeat of our daily workflow — coordinating schedules, prioritizing calls, and ensuring our field technicians are exactly where they need to be.Your ability to stay organized, communicate clearly, and think on your feet will directly impact our customers' experience and our team's success.What You'll DoStrategically schedule and dispatch field technicians for service calls and projectsPrioritize incoming requests based on urgency, location, and technician availabilityCommunicate with customers to confirm appointments, provide updates, and deliver top?tier serviceWork closely with internal teams to allocate resources for emergency or high?priority callsTrack technician progress throughout the day and adjust schedules as neededMaintain accurate, up?to?date records of service calls, technician activity, and workflow changesWhat You BringPrevious experience in dispatching, scheduling, or a similar coordination roleStrong multitasking and organizational abilitiesExcellent communication skills and a customer?first mindsetComfort with dispatching or scheduling software (ServiceTitan experience is a plus)Ability to stay focused and effective in a fast?moving, deadline?driven environmentHigh attention to detail and accuracyBenefits & PerksCompany?paid Medical, Dental, and Vision Insurance401(K) PlanCompany?paid Long?Term Disability and Life InsuranceShort?term disability and voluntary life insurance optionsGenerous PTO and paid holidaysOngoing training, development, and advancement opportunitiesReady to Make an Impact?Join a team that takes pride in delivering exceptional service and making homeowners' lives more comfortable and secure. If you're a motivated professional who loves staying organized and keeping operations running seamlessly, we want to meet you.Apply today and take the next step in your career with F.H. Furr!F.H. Furr may conduct a pre?employment background check and drug test, subject to applicable law.USD $20.00/Hr.USD $23.00/Hr.