Project Specialist (SC - International Students)

Job Description

SUMMARY DESCRIPTION

Under general supervision, the Project Specialist provides administrative and program support to the International Students Office. The position assists with the international student admissions process, responds to inquiries from current and prospective students and members of the public, provides front-desk and telephone support, assists with student records and documentation, and supports orientations, cultural activities, and other student events. The Project Specialist works collaboratively with college departments to provide responsive service to international students and supports the day-to-day operations of the office.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Greet and assist students, visitors, and members of the public at the front desk; provide information and assistance or refer individuals to the appropriate staff member or campus office.

Answer telephone calls and respond to email inquiries from current and prospective international students, applicants, and members of the public.

Provide general information regarding international student admissions, enrollment, college services, and office procedures.

Assist with processing international student applications and collecting, reviewing, organizing, and tracking required documentation in accordance with established procedures.

Assist with the preparation and distribution of immigration-related documents, including I-20 forms, under established procedures and the direction of appropriate staff.

Enter, update, and retrieve student information in college computer systems; maintain accurate and organized electronic and paper records.

Assist with monitoring application and documentation status and follow up on missing or incomplete information as directed.

Assist with scheduling and coordinating student orientations, cultural activities, workshops, and other international student programs and events.

Assist with event preparation, including room setup, materials preparation, registration, check-in, and related logistical activities.

Prepare and distribute flyers, emails, announcements, and other informational materials to promote programs, services, and events.

Communicate and coordinate with Admissions, Counseling, Student Services, and other campus departments to assist with international student needs and referrals.

Assist with preparing reports, correspondence, spreadsheets, forms, and other office materials.

Provide general administrative support, including filing, scanning, copying, data entry, and maintaining office supplies and materials.

Maintain confidentiality and handle student and other sensitive information in accordance with applicable policies and procedures.

Perform other related duties as assigned.

QUALIFICATIONS

Knowledge of:

Basic office practices, procedures, and customer service principles.

General college admissions, enrollment, and student support services, particularly those affecting international students.

Basic concepts related to international student admissions and immigration documentation; training will be provided.

Basic recordkeeping and data-entry practices.

Common computer applications, including word processing, spreadsheets, email, internet browsers, and electronic file management.

Professional telephone, email, and interpersonal communication practices.

Principles of confidentiality and appropriate handling of student information..

Skills and Abilities to:

Communicate clearly, professionally, and courteously in person, by telephone, and in writing.

Provide effective customer service to individuals from diverse cultural, linguistic, and educational backgrounds.

Establish and maintain effective working relationships with students, staff, faculty, administrators, and members of the public.

Organize work, establish priorities, meet deadlines, and maintain accurate records.

Follow established procedures and instructions and seek clarification when necessary.

Accurately enter, retrieve, and maintain information using computer systems and standard office applications.

Operate standard office equipment, including computers, printers, scanners, and related equipment.

Exercise discretion and maintain confidentiality when handling student records and sensitive information.

Work effectively as a member of a team and independently with general supervision.

Assist with the coordination and implementation of student programs, orientations, and events.

Adapt to changing priorities and work assignments.

Report to work on a regular and consistent basis, as scheduled, to assigned job.

WORKING ENVIRONMENT AND PHYSICAL DEMANDS

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work is usually performed in an office setting at the college. Regular contact with students, staff, and members of the public. May be asked to help with occasional evening or weekend events. Work involves sitting for long periods while using a computer. May need to lift and carry materials or supplies (up to 25 pounds). Frequent talking, listening, and using hands for typing and writing. Moving around campus to support events or deliver documents.

Work Schedule: TBD - Schedule and shift vary and are subject to change in accordance with the department's needs.

Hours per Week: Up to 25

Employment Conditions and Information:

This is a short-term, temporary, hourly Non-Bargaining Unit (NBU) assignment, not to exceed 160 days and 960 hours per fiscal year (July 1 st through June 30 th ). Short-term, temporary NBU positions may only be used on an intermittent, seasonal, or project basis. Education Code Section 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis.”

After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District (SOCCCD) as a short-term, temporary NBU employee. Employment will be on an “if and as needed” basis, as determined by the SOCCCD. The assignment may be shortened or extended at any time, due to departmental needs, with little to no notice. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated.

NBU employees are limited to working in a single position for a single department and site (assignments are onsite only).

NBU employees are paid on a monthly basis. The payroll reporting period is from the 1 st of the month to the last day of the month. NBU employees are paid on the 10th of the following month.

Example : For the following reporting period: January 1 st through January 31 st , the NBU employee will be paid on February 10 th .

NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees Retirement System (CalPERS), through payroll deduction. The SOCCCD does not intend to employ NBU employees for more than 960 hours during any fiscal year.

Closing Date/Time: Mon, 28 Sep 2026