New Jersey Military Peer Support Specialist (1)

Summary

Providing culturally competent peer support services, the per diem New Jersey Military Peer Support Specialist III will engage with individuals contacting the Call Center, assess service needs, and offer appropriate referrals while documenting interactions in a timely manner.Key responsibilitiesEngage individuals in an empathic manner to provide customer-friendly servicesReview service requests and respond according to departmental proceduresDocument all contacts and interventions in compliance with established policiesRequired qualificationsHigh School diploma or equivalentAt least three (3) years of active duty service or relevant military experienceAbility to use a computer for service recording and basic office functionsDemonstrated capacity to work independently and as part of a teamWillingness to work nights, weekends, and holidays as needed

Job Description

Providing culturally competent peer support services, the per diem New Jersey Military Peer Support Specialist III will engage with individuals contacting the Call Center, assess service needs, and offer appropriate referrals while documenting interactions in a timely manner.Key responsibilitiesEngage individuals in an empathic manner to provide customer-friendly servicesReview service requests and respond according to departmental proceduresDocument all contacts and interventions in compliance with established policiesRequired qualificationsHigh School diploma or equivalentAt least three (3) years of active duty service or relevant military experienceAbility to use a computer for service recording and basic office functionsDemonstrated capacity to work independently and as part of a teamWillingness to work nights, weekends, and holidays as needed