Loss Prevention Officer

Summary

DescriptionOvernight Loss Prevention OfficerLocation: Horseshoe Bay, TX (Lake LBJ)Shift: OvernightAbout Horseshoe Bay ResortHorseshoe Bay Resort is a premier luxury destination located on the shores of Lake LBJ in the Texas Hill Country. The resort features a full-service marina, waterfront amenities, multiple lodging options, championship golf courses, tennis and pickleball facilities, restaurants, spa services, event venues, and year-round recreational activities. Serving resort guests, club members, residents, and visitors, Horseshoe Bay Resort offers a dynamic environment dedicated to exceptional hospitality and guest experiences.We offer competitive compensation, career development opportunities, and a professional team environment focused on delivering outstanding service and maintaining a safe, secure resort experience.Position SummaryThe Overnight Loss Prevention Officer plays a critical role in protecting guests, associates, members, and resort property during overnight hours. This position is responsible for conducting patrols, monitoring security systems, responding to incidents and emergencies, and maintaining a safe and secure environment throughout the resort.The Overnight Loss Prevention Officer helps protect a diverse resort environment, including guest accommodations, recreational facilities, restaurants, marina operations, event spaces, parking areas, and common areas.Key ResponsibilitiesConduct routine patrols throughout the resort property to identify and address security or safety concerns.Monitor surveillance systems and serve as the central communication point for overnight operations.Respond to medical emergencies, security incidents, safety hazards, and guest or associate assistance requests.Provide first aid and CPR when necessary and coordinate with EMS, fire, or law enforcement personnel.Investigate incidents and complete accurate, detailed reports.Perform safety inspections of fire exits, lighting, alarms, and security equipment.Respond to incidents across resort facilities, including lodging areas, recreational amenities, marina operations, event spaces, parking areas, and common spaces.Maintain key control procedures and process lost-and-found items.Complete required administrative duties, including report filing and data entry.Enforce resort policies and procedures while maintaining a professional presence.QualificationsRequiredHigh School Diploma or GED.Ability to obtain and maintain a Texas Private Security License.Current CPR and First Aid certifications.Valid Texas Driver's License with an acceptable driving record.Strong verbal and written communication skills.Ability to work independently and make sound decisions during overnight hours.PreferredPrevious experience in security, law enforcement, military service, emergency response, or a related field.Experience working in hospitality, resort, residential, or large-property environments.Physical RequirementsAbility to stand and walk for extended periods.Ability to work outdoors in varying weather conditions and temperatures.Ability to patrol large areas of the resort property and respond quickly to emergencies.Ability to lift to 25 pounds occasionally.Must wear slip-resistant, closed-toe footwear.BenefitsFull-Time BenefitsMedical, Dental, and Vision Insurance401(k) with Company MatchShort-Term and Long-Term Disability CoverageCritical Illness and Accident InsurancePaid Vacation and HolidaysAssociate Relief Fund AccessAssociate PerksSubsidized Associate HousingEmployee Shuttle ServiceMeal SubsidiesDiscounts at Resort Dining and Retail OutletsDiscounted Stays at Crescent Hotels & Resorts PropertiesAccess to Select Resort Amenities based on availabilityManager in Training (MIT) ProgramPerformance Reviews and Merit-Based Advancement OpportunitiesWhy Join Us?Join a team that helps protect one of Texas' premier resort destinations. As an Overnight Loss Prevention Officer, you'll play a key role in ensuring the safety and security of guests, associates, members, and resort assets while working in a unique lakeside setting in the Texas Hill Country.QualificationsBehaviorsFunctional Expert: Considered a thought leader on a subject (Preferred)Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)MotivationsPreferred Self-Starter: Inspired to perform without outside helpPreferred Growth Opportunities: Inspired to perform well by the chance to take on more responsibilityEducationTechnical/other training (Required)High School (Required)Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.Source: Crescent Hotels & Resorts#J-18808-Ljbffr

Job Description

DescriptionOvernight Loss Prevention OfficerLocation: Horseshoe Bay, TX (Lake LBJ)Shift: OvernightAbout Horseshoe Bay ResortHorseshoe Bay Resort is a premier luxury destination located on the shores of Lake LBJ in the Texas Hill Country. The resort features a full-service marina, waterfront amenities, multiple lodging options, championship golf courses, tennis and pickleball facilities, restaurants, spa services, event venues, and year-round recreational activities. Serving resort guests, club members, residents, and visitors, Horseshoe Bay Resort offers a dynamic environment dedicated to exceptional hospitality and guest experiences.We offer competitive compensation, career development opportunities, and a professional team environment focused on delivering outstanding service and maintaining a safe, secure resort experience.Position SummaryThe Overnight Loss Prevention Officer plays a critical role in protecting guests, associates, members, and resort property during overnight hours. This position is responsible for conducting patrols, monitoring security systems, responding to incidents and emergencies, and maintaining a safe and secure environment throughout the resort.The Overnight Loss Prevention Officer helps protect a diverse resort environment, including guest accommodations, recreational facilities, restaurants, marina operations, event spaces, parking areas, and common areas.Key ResponsibilitiesConduct routine patrols throughout the resort property to identify and address security or safety concerns.Monitor surveillance systems and serve as the central communication point for overnight operations.Respond to medical emergencies, security incidents, safety hazards, and guest or associate assistance requests.Provide first aid and CPR when necessary and coordinate with EMS, fire, or law enforcement personnel.Investigate incidents and complete accurate, detailed reports.Perform safety inspections of fire exits, lighting, alarms, and security equipment.Respond to incidents across resort facilities, including lodging areas, recreational amenities, marina operations, event spaces, parking areas, and common spaces.Maintain key control procedures and process lost-and-found items.Complete required administrative duties, including report filing and data entry.Enforce resort policies and procedures while maintaining a professional presence.QualificationsRequiredHigh School Diploma or GED.Ability to obtain and maintain a Texas Private Security License.Current CPR and First Aid certifications.Valid Texas Driver's License with an acceptable driving record.Strong verbal and written communication skills.Ability to work independently and make sound decisions during overnight hours.PreferredPrevious experience in security, law enforcement, military service, emergency response, or a related field.Experience working in hospitality, resort, residential, or large-property environments.Physical RequirementsAbility to stand and walk for extended periods.Ability to work outdoors in varying weather conditions and temperatures.Ability to patrol large areas of the resort property and respond quickly to emergencies.Ability to lift to 25 pounds occasionally.Must wear slip-resistant, closed-toe footwear.BenefitsFull-Time BenefitsMedical, Dental, and Vision Insurance401(k) with Company MatchShort-Term and Long-Term Disability CoverageCritical Illness and Accident InsurancePaid Vacation and HolidaysAssociate Relief Fund AccessAssociate PerksSubsidized Associate HousingEmployee Shuttle ServiceMeal SubsidiesDiscounts at Resort Dining and Retail OutletsDiscounted Stays at Crescent Hotels & Resorts PropertiesAccess to Select Resort Amenities based on availabilityManager in Training (MIT) ProgramPerformance Reviews and Merit-Based Advancement OpportunitiesWhy Join Us?Join a team that helps protect one of Texas' premier resort destinations. As an Overnight Loss Prevention Officer, you'll play a key role in ensuring the safety and security of guests, associates, members, and resort assets while working in a unique lakeside setting in the Texas Hill Country.QualificationsBehaviorsFunctional Expert: Considered a thought leader on a subject (Preferred)Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)MotivationsPreferred Self-Starter: Inspired to perform without outside helpPreferred Growth Opportunities: Inspired to perform well by the chance to take on more responsibilityEducationTechnical/other training (Required)High School (Required)Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.Source: Crescent Hotels & Resorts#J-18808-Ljbffr