Community Services Supervisor (BeautifySJ) - Parks, Recreation, and Neighborhood Services Department

Job Description

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

Are you ready to join a team that is “Building Community Through Fun?” Are you ready to make a difference?

The City of San José’s Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live and visit. Our mission is to connect people through parks, recreation and neighborhood services for an active San José. ActivateSJ, PRNS’ latest strategic work plan, is committed to establishing healthy communities that inspire belonging by following the guiding principles of stewardship, nature, equity & access, identity and public life.

The Department creates and activates thriving public places, including over 40 community centers, 10 regional parks, over 200 neighborhood parks, Happy Hollow Park& Zoo, and over 65 miles of trail. We also offer diverse programming for all ages and abilities. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.

For more information, please visit activatesj.org.

BeautifySJ

BeautifySJ is a program to beautify our City through community engagement and management of resources to provide debris removal and sanitation services to unhoused residents in the City of San Jose. Encampment management includes interaction with unhoused residents through blended City staff and vendor teams servicing encampment areas. This position will report to the Program Manager in the Community Services Division.

Administered by the Department of Parks, Recreation and Neighborhood Services (PRNS), BeautifySJ integrates graffiti abatement, illegal dumping response, neighborhood association engagement, litter removal, and encampment management into a coordinated citywide strategy to enhance public spaces and improve quality of life. Understanding neighborhood blight trends requires consideration of the full scope of BeautifySJ's work, including encampment management.

The City of San José addresses neighborhood blight through a coordinated, citywide approach, with key services consolidated under the BeautifySJ Program. Housed within the Community Services Division of the Parks, Recreation and Neighborhood Services (PRNS) Department, BeautifySJ leads the City's efforts in blight reduction, encampment management, community beautification, volunteer engagement, corporate engagement, and neighborhood engagement. The Blight Reduction Program integrates five core service areas that work together to reduce blight, improve neighborhood conditions, and enhance the cleanliness, safety, and vibrancy of public spaces:

Graffiti Removal Program;
Neighborhood Litter Removal Program;
Neighborhood Beautification/Dumpster Day Program;
Neighborhood Association Engagement Program; and
Removing and Preventing Illegal Dumping (RAPID) Program.

These five core service areas are integrated into the overall BeautifySJ Program and include Encampment Management, Blight Reduction and Neighborhood and Volunteer Engagement. These programs work together to integrate service delivery, engagement, and policies that promote good neighbors across all communities in San José regardless of whether they are housed or unhoused. They work in tandem to improve the physical environment while fostering a shared sense of responsibility across neighborhoods. BeautifySJ plays an additional critical role in bridging the gap between City Hall and the community; connecting City departments, businesses, schools, and neighborhood groups; and collaborating with interjurisdictional partners in a shared effort to reduce blight and beautify public spaces.

For more information, please visit www.beautifysj.org.

Position Duties

The salary range for the Community Services Supervisor classification is:

$118,460.16 - $144,318.72

All salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.

The Community Services Division, BeautifySJ program is seeking candidates for one (1) full-time Community Services Supervisor to support services within the BeautifySJ program located at Kirk Community Center. The position will report to a Program Manager.

The Community Services Supervisor would oversee multiple teams consisting of blended teams of Community Coordinators, Community Activity Workers, Maintenance Workers, Regional Park Aides, Recreation Leaders, Volunteer Coordinators, and vendors. The Community Services Supervisor needs an excellent knowledge of volunteer and corporate engagement and organizing, local government services and structure and how to collaborate with neighborhood residents, City agencies or other private sector partners. This is a full-time position (40 hours per week) operating on a typical schedule of Monday through Friday. Schedule flexibility is required to accommodate activities and events, which may include working 2 to 3 Saturdays per month, as well as occasional evenings.

POSITION DESCRIPTION:

The BeautifySJ Unit is currently looking for a manager to join our dynamic team. This manager will lead a blended team of full-time and part-time staff and vendors to coordinate blight reduction and volunteer and corporate engagement efforts.

Key responsibilities include, but are not limited to the following:

• Supervising a staff of blended teams of Community Coordinators, Community Activity Workers, Maintenance Workers, Regional Park Aides, Recreation Leaders, Volunteer Coordinators, and vendors in our communities, organizing activities to promote blight reduction, and volunteer and corporate engagement,
• Have the ability to quickly form relationships with internal City Departments and external partners to meet established goals and outcomes.
• Performing important and difficult public contact and liaison work with neighborhood association leaders and residents, external partners and City Council offices.
• Prepare written reports and presentations and manage overall program performance.
• Advise neighborhoods of City, council or private resources to improve, assist or resolve ongoing issues.
• Support the multiple program teams with projects and assignments.
• Developing, leading, and implementing newly established BeautifySJ Programs.
• Training and onboarding new staff into their roles and positions.
• Coordinating and managing partner contracts.
• Developing, coordinating, and executing project plans necessary to align new programs with existing program services.
• Advising neighborhoods of city, county, or private resources to improve or assist with solving complex neighborhood blight issues.
• Collecting and managing program data for reports and Council memos.
• Managing and coordinating the delivery of services as outlined in established partnership agreements.
• Preparing reports and presentations, and developing performance measures to evaluate program effectiveness and ensure goals are met
• Developing and executing interdepartmental and interagency action plans to address complex blight issues and coordinate responses among City and external partners.
• Connecting neighborhoods with City, County, State, and private resources to address community concerns and improve neighborhood conditions.
• Supporting the BeautifySJ Unit with additional projects and assignments as needed.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Minimum Qualifications

Education: A Bachelor’s Degree from an accredited college or university in public administration, social work, sociology, or related field.

Experience: Two years of related supervisory experience involving the organization and management of a comprehensive specialized program providing for the improvement of inter-group or communityrelations.

Licenses/Certificates: Possession of a valid California Driver's License (or the ability to obtain one).

Other Qualifications

Basic Competencies
(Needed at entry into the job in order to perform the essential duties.)

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise-Demonstrates knowledge of and experience with applicable professional/technical principles and practices, citywide and departmental procedures/policies and federal and state rules and regulations.

Collaboration- Develops networks and builds alliances; engages in cross-functional activities.

Communication Skills- Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Fiscal Management- Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.

Leadership-Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Problem Solving- Approaches a situation by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Supervision- Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Teamwork & Interpersonal Skills- Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process may consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Taylor Pawlik at Taylor.Pawlik@sanjoseca.gov.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 9/9/2026 11:59 PM Pacific