Dispatcher - Amazon DSP

Summary

Seasonal Dispatcher Liftoff Logistics is an Amazon Delivery Service Partner built on a fast-paced, supportive team culture. We invest in our drivers with structured training, real advancement opportunities and a workplace that values respect and working as a team as much as performance.We are hiring a seasonal Dispatcher for Peak Season mid-September through the end of December, with the potential to convert to a permanent role based on performance and business need.As Dispatcher you'll coordinate and optimize daily delivery operations managing driver schedules, troubleshooting issues in real time, and keeping service quality high. You'll also be on hand to run delivery routes yourself, stepping in for rescues or call-outs as needed, so you'll stay hands-on with the operation you're managing.Ready to lead a team this peak season? Apply today this is a great way to step into a leadership role, with the door open to something permanent.Benefits:$26/hr plus overtime pay and performance bonusesFull benefits: Medical, Dental, and Vision insurance401(k) with company matchPTO and sick leaveTuition Reimbursement ProgramA path to full-time: strong performers may be brought on permanently after the peak seasonA dynamic, supportive team culture that values authenticity and respectDuties:Perform opening duties such as assigning vans, assembling asset bags, managing call-outs, troubleshooting route assignment issues, and conducting Stand-Up meetingUse dispatch management software to track details of operations and performanceStay in constant communication with drivers, providing updates, guidance, and support throughout their shiftsMonitor Netradyne for safety violations and take immediate action as appropriateFacilitate communication with other members of the leadership teamRoster next day drivers each night, taking into consideration various factorsDocument accidents, injuries, and other incidents accurately and timelyCoach drivers on scorecard areas of improvement 1:1 to boost key metricsResolve on-road issues as they arise such as vehicle or phone malfunctions, tows, flat tires, etc.Uphold Amazon's DSP guidelines, policies, and service standardsBe ready and willing to take a route yourself to cover call-outs and rescues as needed -- every route must be coveredQualifications:Previous DSP experience, preferably in Dispatch but not requiredAdministrative and/or supervisory experience a plusStrong computer skillsHigh school diploma or equivalentAt least 21 years oldAuthorized to work in the U.S. without sponsorshipAble to pass a background check and a 4-panel drug screening (does not test for marijuana pre-employment)Strong English communication skills speaking, reading, and writingAbility to manage multiple priorities and stay detail-oriented in a fast-paced, changing environmentA team mindset you'll work closely with drivers and other team members toward shared goalsA non-provisional, unrestricted U.S. driver's license and a clean motor vehicle recordAbility to regularly lift 50 lbs. soloAdditional Information:We are an Equal Opportunity Employer. All qualified applicants will be considered for employment, regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation, or any other protected class status. Qualified applicants with arrest and conviction records will be considered for employment.

Job Description

Seasonal Dispatcher Liftoff Logistics is an Amazon Delivery Service Partner built on a fast-paced, supportive team culture. We invest in our drivers with structured training, real advancement opportunities and a workplace that values respect and working as a team as much as performance.We are hiring a seasonal Dispatcher for Peak Season mid-September through the end of December, with the potential to convert to a permanent role based on performance and business need.As Dispatcher you'll coordinate and optimize daily delivery operations managing driver schedules, troubleshooting issues in real time, and keeping service quality high. You'll also be on hand to run delivery routes yourself, stepping in for rescues or call-outs as needed, so you'll stay hands-on with the operation you're managing.Ready to lead a team this peak season? Apply today this is a great way to step into a leadership role, with the door open to something permanent.Benefits:$26/hr plus overtime pay and performance bonusesFull benefits: Medical, Dental, and Vision insurance401(k) with company matchPTO and sick leaveTuition Reimbursement ProgramA path to full-time: strong performers may be brought on permanently after the peak seasonA dynamic, supportive team culture that values authenticity and respectDuties:Perform opening duties such as assigning vans, assembling asset bags, managing call-outs, troubleshooting route assignment issues, and conducting Stand-Up meetingUse dispatch management software to track details of operations and performanceStay in constant communication with drivers, providing updates, guidance, and support throughout their shiftsMonitor Netradyne for safety violations and take immediate action as appropriateFacilitate communication with other members of the leadership teamRoster next day drivers each night, taking into consideration various factorsDocument accidents, injuries, and other incidents accurately and timelyCoach drivers on scorecard areas of improvement 1:1 to boost key metricsResolve on-road issues as they arise such as vehicle or phone malfunctions, tows, flat tires, etc.Uphold Amazon's DSP guidelines, policies, and service standardsBe ready and willing to take a route yourself to cover call-outs and rescues as needed -- every route must be coveredQualifications:Previous DSP experience, preferably in Dispatch but not requiredAdministrative and/or supervisory experience a plusStrong computer skillsHigh school diploma or equivalentAt least 21 years oldAuthorized to work in the U.S. without sponsorshipAble to pass a background check and a 4-panel drug screening (does not test for marijuana pre-employment)Strong English communication skills speaking, reading, and writingAbility to manage multiple priorities and stay detail-oriented in a fast-paced, changing environmentA team mindset you'll work closely with drivers and other team members toward shared goalsA non-provisional, unrestricted U.S. driver's license and a clean motor vehicle recordAbility to regularly lift 50 lbs. soloAdditional Information:We are an Equal Opportunity Employer. All qualified applicants will be considered for employment, regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation, or any other protected class status. Qualified applicants with arrest and conviction records will be considered for employment.