Security Team Specialist I - 1st Shift

Summary

Security Team Specialist I

The Worcester Recovery Center and Hospital (WRCH) operated by the Department of Mental Health (DMH) is seeking dynamic applicants for the role of Security Team Specialist I. The selected candidates conduct patrols to protect life and property and to maintain asecure campus environment by assuring compliance with laws, rules, and regulations. This is a 40-hour position. The schedule is on First Shift, 6:00 AM - 2:00 PM, with Week 1: Tuesday/Saturday & Week 2: Sunday/Thursday as the days off.

Duties and Responsibilities (these duties are a general summary and not all inclusive): Patrols all buildings, grounds, and adjacent areas of the hospital at regular intervals and guards against trespass, theft, fire, and damage to property. Exercises police powers in the detection and apprehension of law violators; investigates accidents and complaints. Maintains order among visitors and staff; maintains motor vehicle traffic controls on hospital grounds including parking, speeding and other traffic conditions and takes necessary measures to prevent unauthorized use of hospital roads and parking facilities. Performs security duties such as screening visitors, directing traffic, and enforcing parking controls. Provides personal protection to individuals as required including but not limited to, searching for missing goods and persons, conducting surveillance, and investigating complaints and reports of suspicious activities. Assist in case of emergencies such as heavy snowstorms, internal or external disaster, and calling for professional assistance. Facilitates in-service trainings as needed on fire and crime prevention, and basic safety standards and practices for hospital personnel/staff and outside agencies utilizing hospital buildings and/or grounds. Coordinates the maintenance of hospital firefighting equipment, alarm systems and other safeguards; reports defects and request repairs to ensure compliance with safety standards and requirements. Monitors hospital switchboard, gauges, and alarm indicator panels; takes necessary action in event of malfunction or alarm, including system resets. Prepares reports on investigations conducted and noteworthy incidents during tour of duty.

Required Qualifications: Skilled in dealing tactfully with others and interact with individuals who are under physical and/or emotional stress. Ability to apprehend trespassers and violators of the law. Talent for maintaining a calm manner, making decisions, and acting quickly in dangerous, stressful, or emergency situations. Capacity to exercise discretion in handling confidential information. Demonstrated ability in documenting reports to gather information through questioning individuals, conducting interviews, and examining records and documents.

Preferred Qualifications: Prior health care facility security experience. Ability to solve problems and relate to hospital staff, constituents, and other community members in a positive and professional manner. Talent for recognizing the cultural diversity of the campus community and ensure sensitive and equitable treatment of all who work and visit the campus. Given the population served, bilingual or multilingual fluency.

About Worcester Recovery Center and Hospital (WRCH): Located on over 20 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient, and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations. WRCH provides inpatient services to 290 adults and 30 adolescents, inclusive of a Deaf Inpatient Mental Health Service program for 10 patients.

Pre-Hire Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines, Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800-510-4122, Option 4.

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.

Job Description

Security Team Specialist I

The Worcester Recovery Center and Hospital (WRCH) operated by the Department of Mental Health (DMH) is seeking dynamic applicants for the role of Security Team Specialist I. The selected candidates conduct patrols to protect life and property and to maintain asecure campus environment by assuring compliance with laws, rules, and regulations. This is a 40-hour position. The schedule is on First Shift, 6:00 AM - 2:00 PM, with Week 1: Tuesday/Saturday & Week 2: Sunday/Thursday as the days off.

Duties and Responsibilities (these duties are a general summary and not all inclusive): Patrols all buildings, grounds, and adjacent areas of the hospital at regular intervals and guards against trespass, theft, fire, and damage to property. Exercises police powers in the detection and apprehension of law violators; investigates accidents and complaints. Maintains order among visitors and staff; maintains motor vehicle traffic controls on hospital grounds including parking, speeding and other traffic conditions and takes necessary measures to prevent unauthorized use of hospital roads and parking facilities. Performs security duties such as screening visitors, directing traffic, and enforcing parking controls. Provides personal protection to individuals as required including but not limited to, searching for missing goods and persons, conducting surveillance, and investigating complaints and reports of suspicious activities. Assist in case of emergencies such as heavy snowstorms, internal or external disaster, and calling for professional assistance. Facilitates in-service trainings as needed on fire and crime prevention, and basic safety standards and practices for hospital personnel/staff and outside agencies utilizing hospital buildings and/or grounds. Coordinates the maintenance of hospital firefighting equipment, alarm systems and other safeguards; reports defects and request repairs to ensure compliance with safety standards and requirements. Monitors hospital switchboard, gauges, and alarm indicator panels; takes necessary action in event of malfunction or alarm, including system resets. Prepares reports on investigations conducted and noteworthy incidents during tour of duty.

Required Qualifications: Skilled in dealing tactfully with others and interact with individuals who are under physical and/or emotional stress. Ability to apprehend trespassers and violators of the law. Talent for maintaining a calm manner, making decisions, and acting quickly in dangerous, stressful, or emergency situations. Capacity to exercise discretion in handling confidential information. Demonstrated ability in documenting reports to gather information through questioning individuals, conducting interviews, and examining records and documents.

Preferred Qualifications: Prior health care facility security experience. Ability to solve problems and relate to hospital staff, constituents, and other community members in a positive and professional manner. Talent for recognizing the cultural diversity of the campus community and ensure sensitive and equitable treatment of all who work and visit the campus. Given the population served, bilingual or multilingual fluency.

About Worcester Recovery Center and Hospital (WRCH): Located on over 20 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient, and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations. WRCH provides inpatient services to 290 adults and 30 adolescents, inclusive of a Deaf Inpatient Mental Health Service program for 10 patients.

Pre-Hire Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines, Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800-510-4122, Option 4.

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.