Dispatcher

Summary

Mobile Pet Grooming Operations Coordinator Be the operational backbone of a fast-growing mobile pet grooming business, coordinating schedules, optimizing routes, and delivering a seamless, cage-free, one-on-one experience for pets and their owners. This role is perfect for someone who loves organization, problem-solving, and keeping everything running smoothly.Benefits Bonus based on performanceCompetitive salaryFlexible scheduleFree uniformsPaid time offBase pay plus commission paid out biweeklyWeekly performance bonusHealth, dental, and vision InsurancePaid time off (including your pet's birthday)Paid ongoing training, Bark & Mane training, and mentorship opportunitiesEmployee recognition through company events, swag, and additional incentives!Fuel cost coveredTools/supplies providedResponsibilities Customer Service: Handle incoming calls, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services.Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity.Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history.Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers.Requirements Previous paid dispatcher or scheduler experience.Exceptional communication and interpersonal skills.Strong organizational and time-management abilities to handle schedules.Customer service orientation with the ability to resolve inquiries and problems promptly.Bark & Mane - Overview Our custom-designed mobile pet grooming vans come equipped with air conditioning, heating, electricity, and waterwithout the need for external hookups. We prioritize eco-friendliness and provide a spacious, comfortable environment for pets to move freely, allowing groomers to focus on each pet's individual needs.At Bark & Mane, we offer a 100% cage-free, one-on-one grooming experienceall in the convenience of our clients' driveways.Bark & Mane - Hiring Process A phone call within 24 hoursAn in-person interview within 48 hoursAn offer letterand lunch with the ownerwithin 7 daysCompensation: $2,500.00 - $3,333.00 per yearAt Bark & Mane Mobile Pet Grooming, we're on a mission to improve the lives of pets and their families through loving, expert grooming care delivered right to their door. Our groomers provide a stress-free, one-on-one experience that prioritizes each pet's comfort, safety, and well-being.As part of our team, you'll work in a supportive environment where your expertise is respected and your passion for pets can thrive. Our professionally equipped mobile grooming vans provide a clean, safe workspace so you can focus on delivering personalized care to every pet you meet.Join a team that values professionalism, supports your growth, and provides the tools you need to focus on what matters most helping pets look great, feel their best, and live happier lives.

Job Description

Mobile Pet Grooming Operations Coordinator Be the operational backbone of a fast-growing mobile pet grooming business, coordinating schedules, optimizing routes, and delivering a seamless, cage-free, one-on-one experience for pets and their owners. This role is perfect for someone who loves organization, problem-solving, and keeping everything running smoothly.Benefits Bonus based on performanceCompetitive salaryFlexible scheduleFree uniformsPaid time offBase pay plus commission paid out biweeklyWeekly performance bonusHealth, dental, and vision InsurancePaid time off (including your pet's birthday)Paid ongoing training, Bark & Mane training, and mentorship opportunitiesEmployee recognition through company events, swag, and additional incentives!Fuel cost coveredTools/supplies providedResponsibilities Customer Service: Handle incoming calls, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services.Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity.Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history.Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers.Requirements Previous paid dispatcher or scheduler experience.Exceptional communication and interpersonal skills.Strong organizational and time-management abilities to handle schedules.Customer service orientation with the ability to resolve inquiries and problems promptly.Bark & Mane - Overview Our custom-designed mobile pet grooming vans come equipped with air conditioning, heating, electricity, and waterwithout the need for external hookups. We prioritize eco-friendliness and provide a spacious, comfortable environment for pets to move freely, allowing groomers to focus on each pet's individual needs.At Bark & Mane, we offer a 100% cage-free, one-on-one grooming experienceall in the convenience of our clients' driveways.Bark & Mane - Hiring Process A phone call within 24 hoursAn in-person interview within 48 hoursAn offer letterand lunch with the ownerwithin 7 daysCompensation: $2,500.00 - $3,333.00 per yearAt Bark & Mane Mobile Pet Grooming, we're on a mission to improve the lives of pets and their families through loving, expert grooming care delivered right to their door. Our groomers provide a stress-free, one-on-one experience that prioritizes each pet's comfort, safety, and well-being.As part of our team, you'll work in a supportive environment where your expertise is respected and your passion for pets can thrive. Our professionally equipped mobile grooming vans provide a clean, safe workspace so you can focus on delivering personalized care to every pet you meet.Join a team that values professionalism, supports your growth, and provides the tools you need to focus on what matters most helping pets look great, feel their best, and live happier lives.