Government Careers

  • Government Contact Center Leader Hybrid Operations

  • Sun Life
  • Kansas City, Missouri 64101 United States View Map

Summary

Sun Life is seeking a leader to oversee customer service operations in Kansas City. This hybrid role involves managing the government contact center, ensuring quality service delivery, and improving operational metrics.The ideal candidate has extensive experience in customer service operations, a minimum of 8 years of relevant background, and strong leadership skills. The salary range for this position is between $64,700 and $97,100, along with potential annual incentives.#J-18808-Ljbffr

Job Description

Sun Life is seeking a leader to oversee customer service operations in Kansas City. This hybrid role involves managing the government contact center, ensuring quality service delivery, and improving operational metrics.The ideal candidate has extensive experience in customer service operations, a minimum of 8 years of relevant background, and strong leadership skills. The salary range for this position is between $64,700 and $97,100, along with potential annual incentives.#J-18808-Ljbffr

Government Careers

Government Careers

Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.

Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

Show more
Apply Now

MORE JOBS

Show More